At Old Oak:
- We demonstrate integrity in everything we do
- We keep our people, our customers, and our community as our priority
- We are a company where people want to be
What We Offer:
- Certified Great Place to Work®
- Competitive wage structure
- A company that gives back to the local community
- Opportunities for subsidized professional development
- Room for future growth and advancement
- A friendly, fun, and safe team-oriented work environment
- RRSP matching program
Role Summary and Purpose
Leasing Consultants play a vital role in the Old Oak community, acting as the face of the organization and ensuring a seamless leasing experience from initial contact through to occupancy. You will assist prospective residents and handle leasing-related administrative tasks, all while fostering a positive work environment and contributing to high customer satisfaction.
Responsibilities
Leasing & Sales
- Meet prospective residents and provide information on apartment and building offerings
- Utilize consultative sales skills to identify ideal rental options
- Oversee leasing application completion and process rental applications, including credit checks
- Recommend lease approvals to the Property Manager
- Maintain a "future prospects" log for proactive follow-up
- Stay up to date on Residential Tenancies Act and internal leasing policies
Administrative
- Maintain and organize leasing marketing materials and resident documentation
- Support the Resident Service office with administrative tasks, including delivering notices
- Send Welcome Packages to new residents within 10 days of application approval
Reception and Customer Service
- Answer phones, assist walk-in customers, and provide additional customer service during peak times
- Aid residents with insurance processes
- Continuously seek ways to enhance the customer experience
Qualifications, Skills & Requirements
- Positive and energetic attitude, with strong communication and organizational skills
- Knowledge of the Residential Tenancies Act is an asset
- Sales or leasing experience is preferred
- Strong multitasking abilities with attention to detail
- Flexibility in working hours, including weekends, with a commitment of 37.5 to 44 hours per week
Working Hours:
- Your standard hours will be Tuesday, Friday and Saturday, 9:00 a.m.– 5:30 p.m. and Wednesday and Thursday 10:30 a.m.– 7:00 p.m., with a one-hour lunch period. Occasionally, overtime may be required.
Additional Note: In addition to base salary, successful candidate will be eligible for commission based on the achievement of pre-determined performance targets. The commission structure will be outlined separately and is contingent upon meeting specific sales or performance goals. The targets and commission rates will be reviewed periodically and may be adjusted based on company goals and individual performance.
Here at Old Oak, we are a quickly growing company and are excited to maintain the right staff. As such, we offer a very competitive compensation package to attract and maintain the best people. Old Oak is thankful to all who apply, however, only those who are qualified will be contacted for an interview.
Old Oak is an Equal Opportunity Workplace committed to fostering a safe, healthy, and inclusive work environment. We are committed to providing a fully accessible recruitment process. Accommodations are available upon request.
Job Types: Full-time, Permanent
Pay: From $42,000.00 per year
Additional pay:
- Bonus pay
- Commission pay
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Experience:
- Sales: 1 year (required)
- Property leasing: 1 year (required)
Work Location: In person