Laundry Supervisor

The Team
Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day. We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation. Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team. Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

The Role
As a key member of our team the Laundry Supervisor is responsible for overseeing the collection, sorting, washing, drying, folding, and distribution of hotel linens, ensuring cleanliness, availability, and quality standards are maintained. This role ensures all linen-related operations are running smoothly, maintains the general cleanliness of the laundry area and equipment, and supports the Laundry Attendants in their daily tasks.

Your contributions to the team include:

• Supervise the collection, sorting, washing, drying, folding, distribution, and stocking of hotel linens to maintain cleanliness and availability.
• Oversee the removal of soiled linens from guestrooms or room attendant carts, ensuring items are properly separated and placed in the designated linen bins.
• Ensure timely delivery and placement of empty linen bins in service areas and prompt delivery of requested linens throughout the day.
• Ensure cleanliness of laundry equipment and work areas, and assist with linen inventory counts.
• Communicate effectively with the Housekeeping Supervisor and Manager regarding linen shortages on the floors.
• Perform and oversee minor sewing duties/repairs as required.
• Monitor and oversee inventory control of linens, cleaning supplies, and equipment.
• Check and maintain the chemical injection system, performing minor maintenance within the laundry area as needed.
• Maintain up-to-date knowledge of chemicals, cleaning products, and correct handling procedures, ensuring team compliance.
• Track and report required equipment maintenance promptly.
• Report any maintenance or health and safety issues promptly.
• Report equipment damage promptly to the Housekeeping Supervisor and Manager.
• Assist in training, scheduling, and supporting Laundry Attendants in daily operations.
• Lead the laundry team, ensuring productivity, efficiency, and a positive work environment.
• Manage laundry-related costs, including staff wages and operational costs.
• Oversee the distribution, tracking, and maintenance of staff uniforms, ensuring availability and proper usage.
• Additional tasks and duties as assigned.

A few things we are looking for in a new team member:

• 1+ year housekeeping and laundry experience.
• Supervisor or team lead experience.
• Ability to thrive in a fast-paced environment with compact timeframes.
• Strong organizational skills and high energy levels.
• Capability to assess a situation for danger or safety issues and act accordingly.
• Strong communication skills.
• Ability to follow and give directions accurately and efficiently.
• Experience with industrial cleaning equipment and products.
• Physically able to reach, stretch, bend, and walk for an extended period.
• Ability to work mornings, evenings, weekends, and holidays.

Perks & Benefits
At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues. As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience. Please note that specific benefits may vary depending on the role and level within the organization.

• Comprehensive employer paid health, vision, and dental coverage for you and your family.
• Access to ongoing training and development opportunities to support your career growth and advancement within the company.
• Employee and Family Assistance Program.
• Discounts on various resort amenities and services such as food, golf, retail, and spa.
• Support for your health and wellness goals.
• Registered Pension Plan (RPP) eligibility after 1 year.
• Accommodations available for qualifying candidates.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to genuine hospitality. We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone. We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law. We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

The Resort
At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience. Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge. This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world. From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.

Thank you and we look forward to receiving your application!

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