Summary
The individual under the direction of the site supervisor and along with other team members is responsible for the timely and safe installation of event tenting and the timely delivery and set up of event rental items and equipment. The individual will load delivery vehicles with warehouse support and deliver and unload tenting and related rental equipment at the customer’s location. The individual will then return to the customer’s site, disassemble the tenting, remove the rental equipment and return it to Encore Tents’ warehouse.
Core Competencies
- Customer Focus
- Communication
- Energy and Stress
- Team Work
- Quality Orientation
- Problem Solving
- Accountability and Dependability
- Operating Equipment
- Ethics and Integrity
Job Duties
- Pull and load tent and related equipment with warehouse support:
- Receiver order and load list.
- Decipher load list and pull necessary equipment for the job.
- Check equipment off list as it is loaded and load the equipment in the proper order for delivery.
- Secure the load for safety.
- Deliver to, greet and assist customers with loading and unloading of the rental equipment. Make sure the customer understands proper usage and safety features of the rental equipment.
- Assemble various tents as per manufacturers and Encore Tents’ safety procedures:
- Set up tent and rental equipment as per directions and site map.
- Secure the tent and inspect for proper assembly.
- Complete and return paperwork to office.
- Load the truck properly at the rental site and return the equipment to the warehouse.
- Work with warehouse supervisor to ensure the truck is unloaded properly and that rental items are returned to inventory.
- Report any damages or shortages.
- Work under the direction of the site or warehouse supervisor in the cleaning and repair of tenting and other rental equipment such as chairs and tables.
- Assists in implementing, sustaining and developing quality process improvements that focus on delivery and site up of event sites and customer service.
- Attends company meetings and training as required.
- The individual may be asked to fill in other areas such as miscellaneous warehouse work, yard maintenance and cleaning as required.
Requirements
- Positive attitude and enthusiastic personality.
- Effective verbal and written communication skills and ability to successfully engage all levels of the customer base.
- The ability to be part of a team and maintain a cooperative working relationship with co-workers.
- Ability to follow safe procedures for loading vehicles and installing tents.
- Enjoy being outside.
- Ability to multi-task and establish priorities.
- Exhibit initiative, responsibility, flexibility and leadership.
- Able to create alternative solutions to problems.
- Excellent time management skills.
- High level of sound and independent judgment and reasoning.
- Demonstrated ability to exercise necessary cost control measures.
- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
- First Aid skills and/or certificates are considered assets.
Work Conditions
- Physical ability to lift up to 75lb.
- Travel to the site, and off-site locations will be required.
- Safety equipment will be required, e.g. steel-toed safety boots
- Overtime as required.
- Hazards associated with the trade.
- Work both indoors and outdoors and in adverse weather conditions including heat and inclement weather.
- Long hours which may entail 12 hours or more per working day.
- Prolonged standing, walking, lifting, squatting and bending.
Job Type: Seasonal
Contract length: 6 months
Pay: $19.00-$20.00 per hour
Expected hours: 40 – 50 per week
Work Location: In person