IT Business Operations Coordinator

TransLink
$69,600 - $104,400 a year
Metro Vancouver Regional District, British Columbia
Full time
1 day ago

Marketing Statement


A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a great place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!


Responsibilities


PRIMARY PURPOSE


The IT Business Operation Coordinator plays a key role in supporting the financial operations of the Business Technology Services (BTS) division. This position is responsible for coordinating IT-specific financial activities such as invoice reconciliation, requisition management, vendor financial coordination, and budget tracking in alignment with IT service delivery and technology lifecycle planning.


This role serves as a bridge between IT and Finance, ensuring that technology-related financial transactions and vendor engagements are accurately processed, coded, and aligned with BTS cost structures, contracts, and budgeting processes. The coordinator works closely with IT project managers, technology leads, and procurement to ensure that financial activities align with BTS operational goals and governance standards.


KEY ACCOUNTABILITIES


Support the accurate coding, reconciliation, and routing of technology-related invoices, ensuring alignment with IT contracts, service agreements, and technology cost centers.


Initiate and track IT requisitions and purchase orders, verify contract/PO documentation, and manage pre-authorization processes related to IT vendor services and software renewals.


Partner with IT leaders and the Senior Analyst, IT Financial Management, to ensure BTS operational spend is accurately captured in budget planning, forecasting, and cost allocation processes.


Manage the financial coordination of IT vendor activities, including vendor onboarding/updates, validating supporting documentation, and acting as the point of contact for IT vendor financial transactions.


Maintain current operational cost data, track contract timelines, renewal cycles, and ensure timely processing of invoices to avoid service disruption.


Compile and maintain documentation in financial systems (e.g., FSM), assist in year-end accruals, and ensure IT invoices are processed in accordance with financial controls and IT governance standards.


Develop and maintain internal procedure documentation (e.g., FSM/SharePoint content) that supports BTS’s financial operations, procurement practices, and compliance with internal audit requirements.


Collaborate with Procurement, Finance, and BTS teams to support IT financial planning and vendor engagement processes including maintaining visibility into contracts and projects that may impact resource requirements (e.g., headcount or financial commitments)


Investigate and resolve discrepancies in IT invoices and contracts, identify miscoded entries, and support ongoing improvements to financial tracking and reporting systems within BTS.


Ensure confidentiality and integrity of information, adhering to policies related to handling sensitive financial and contractual data within IT.

Qualifications


EDUCATION AND EXPEREINCE


The requirements of this job are acquired through post-secondary courses in Accounting and/or Business.


Experience on Accounts payable, receivable, or general accounting in a medium to large organization with 2-3 yrs of related experience.


Experience of 1+ years of financial coordination within an IT department or division, with scope spanning hardware, software and professional services.


OTHER REQUIREMENTS


Familiarity with financial systems (e.g., FSM, Smartstream) and reconciliation processes.


Training in spreadsheet and word processing software


Experience with vendor management and financial reporting.


Excellent communication and verbal skills, with a track record of building successful partnerships.


Experience using Sharepoint, OneDrive, Teams, and other Microsoft productivity tools


Experience using analytics and reporting tools such as PowerBI (preferred)

Other Information


Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule


37.5 hours per week.

Work Designation


Hybrid


This position offers the flexibility of working both on-site and remotely within B.C.

Rate of Pay


The salary for this position ranges from $69,600 - $104,400 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.


We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.

How to Apply


Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.


INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.


Posting Date: August 22, 2025
Closing Date: Open until filled


Please note that only those short listed will be contacted.


Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity


TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.


Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca.

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