Indigenous Peer Outreach Worker

Classification: BCGEU Community Subsector Grid 16, Casual

Hourly Rate: $27.06 - $28.70

Work Schedule: Monday - Saturday, 9am-5pm (with flexibility to meet operational needs), ~7-20 hours per week

Start Date: As soon as possible

Number of Vacancies: 2

Nature and Scope of Work

The Indigenous Peer Outreach Worker reports directly to the Peer Programs Coordinator. The nature and scope of work for this role entail a comprehensive range of responsibilities focused on fostering client recovery and maintaining a safe, supportive residential environment.

Illustrative Examples of Work

• Provide individual and group peer support to clients of Pacifica Treatment Centre Society.
• Provide on-going community engagement with clients in relation to their self-directed recovery and wellness goals, including but not limited to accompanying a client or group to peer self-help groups i.e., AA, NA, SMART Recovery, etc.
• Accompany clients offsite to scheduled appointments such as medical, dental, optometrist, etc.
• Maintain accurate records of outreach activities and client interactions, ensuring confidentiality.
• Track and record client attendance in sessions, follow-up with client paperwork, support client needs through check-ins working alongside volunteers.
• Bolster and mentor clients within the Peer Mentorship Program.
• Act as the initial point of contact for client inquiries, concerns, or requests.
• Triage and prioritize client needs, using sound judgment to determine urgency and required response.
• Communicate promptly with appropriate interdisciplinary team members (e.g., case managers, clinicians, support staff) to relay relevant client information.
• Accompany clients on outings if/when they require one-on-one support during group outings.
• Adhere to the Peer Support Guidelines and the Pacifica Treatment Centre Agreement.
• Complete the on-boarding training and 20-hour Peer Outreach education modules.
• Attend department, Staff, and supervision meetings.
• Assist in peer training and orientation on an as needed basis.

Please note that this is not an exhaustive list and may be modified through mutual identification and agreement.

Minimum Qualifications

• 1 year of lived experience with recovery and/or intersecting inequities (required)
• Ability to effectively deal with stress.
• Demonstrated commitment to supporting individuals from an enhanced quality of life and well-being approach.
• Proficiency in conflict resolution, de-escalation techniques, and non-violent communication methods.
• Commitment to Pacifica’s philosophy of anti-oppression, equity, diversity, and inclusion.
• Certificates in CPR, First Aid.
• Ability to communicate both verbally and written in English.
• Must be proficient with computers.
• Must have the physical abilities to perform the duties of the job (be able to stand/walk for long periods of time).
• Detail oriented, reliable, and responsive.

Pacifica’s Commitment to Equity and Inclusion

Pacifica actively encourages applications from members of equity-deserving groups, including but not limited to:

· Persons with lived experience related to substance use, mental health, and trauma.

· First Nations, Métis, and Inuit Peoples, and all other Indigenous Peoples.

· Members of non-dominant racial communities.

· Persons with visible and/or invisible disabilities.

· Persons with marginalized sexual orientations, gender identities, and gender expressions.

Job Type: Casual

Pay: $27.06-$28.70 per hour

Language:

• English (required)

Location:

• Vancouver, BC V5N 1Y9 (preferred)

Work Location: In person

Application deadline: 2025-07-04
Expected start date: 2025-08-25