About Us – A home for every person
RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.
RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.
You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.
Benefits:
- 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year
- 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total
- Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/
- Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/
- Employer-paid benefits for employees:
- Core Gender Affirmation services
- $1,000/year coverage for Massage
- $500 per paramedical service Physiotherapy, Naturopath, Acupuncture, Chiropract, and more
- Vision Care, Dental Care, Prescription Drugs, Group Life Benefit (1 x annual salary,) Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies.
The Learning & Development (L&D) Specialist designs, delivers, and evaluates engaging, inclusive learning programs that build employee skills and support RainCity’s strategic priorities. Reporting to the Director, Talent Management, this role develops in-person and eLearning content, implements and administers the Learning Management System, and partners with subject matter experts to ensure training is current, culturally responsive, and accessible. The Specialist incorporates equity, cultural safety, and decolonizing practices into all learning initiatives, fostering a culture of continuous growth. They also measure learning outcomes to drive improvement and demonstrate organizational impact.
COMPETITION#: Job2025.334
APPLY BY: September 12, 2025
POSITION TITLE: Learning & Development Specialist
DEPARTMENT: Human Recourses
POSITION TYPE: Full-time, 1.0 FTE, 40 Weekly
EMPLOYEE GROUP: Excluded
SALARY: $80,000.00 - $95,000.00 Annually
TERM: Permanent
START DATE: As soon as possible
SCHEDULE: Monday – Friday, 8:30am – 5:00pm, with 30-minute unpaid break
Education & Experience:Required:
- Post-secondary degree or diploma in Adult Education, Learning & Development, Human Resources, or related field.
- Minimum 5 years’ experience designing, delivering, and evaluating learning programs in both in-person and virtual formats.
- Proficiency with eLearning authoring tools and strong knowledge of Learning Management Systems.
- Demonstrated ability to integrate equity, inclusion, and cultural safety into learning initiatives.
- Experience managing multiple projects and collaborating with diverse groups.
- Certified Training and Development Professional (CTDP), Certified Professional in Talent Development (CPTD), or equivalent designation.
- Experience working in non-profit, social services, or community-based organizations.
- Knowledge of trauma-informed practices and decolonizing learning approaches.
- Experience engaging with Indigenous communities and incorporating Indigenous knowledge into learning design.
- Familiarity with HR system integrations for LMS implementation.
1. Learning & Development Strategy & Program Planning
- Co-develop RainCity’s first organizational learning strategy with the Director, Talent Management, integrating equity, inclusion, cultural safety, and reconciliation principles throughout.
- Lead the planning and rollout of learning initiatives aligned with organizational goals, employee development needs, and cultural context.
- Plan, implement, and configure a Learning Management System (LMS) in partnership with HR and IT teams, ensuring it supports strategic learning objectives.
- Monitor and analyze LMS data to identify learning trends, gaps, and opportunities for improved engagement and adoption.
- Stay current on emerging learning trends, tools, and best practices to evolve RainCity’s L&D approach
- Design, deliver, and evaluate workshops, learning circles, and peer-led programs that are participatory, culturally relevant, and accessible to employees of all backgrounds and abilities.
- Develop interactive eLearning modules using Articulate and other authoring tools, embedding diverse perspectives and inclusive design principles.
- Facilitate leadership development sessions grounded in relational leadership, trauma-informed practices, and reconciliation commitments.
- Apply adult learning theory, cultural humility, and experiential methodologies in all program designs.
- Build and support “train-the-trainer” programs to empower internal facilitators, amplify lived experience, and encourage peer knowledge-sharing.
- Collaborate with internal teams, affinity groups, Indigenous knowledge keepers, and equity-deserving community leaders to co-create learning experiences that reflect diverse perspectives.
- Develop and implement evaluation frameworks to measure learning effectiveness, participant engagement, and organizational impact.
- Analyze quantitative and qualitative data to inform program improvements and demonstrate value to leadership.
- Prepare and present quarterly participation and outcomes dashboards, highlighting progress, successes, and opportunities for growth.
- Recommend and implement enhancements based on participant feedback and strategic priorities.
- Co-design and deliver foundational and advanced leadership programs that integrate inclusive, culturally responsive, and equity-centered practices.
- Partner with HR to embed learning within performance management, career development, and succession planning frameworks.
- Contribute to employee engagement initiatives by supporting survey design, analyzing results, and facilitating action planning workshops.
- Provide guidance and tools to leaders to strengthen coaching, team development, and continuous learning habits.
- Establish strong, trust-based relationships with leaders, managers, HR teams, and external training providers.
- Engage in active consultation to ensure learning programs address operational realities and community needs.
- Act as a bridge between employees, leadership, and partners to adapt learning initiatives based on diverse voices and lived experiences.
- Research and pilot innovative learning technologies, delivery models, and methodologies to enhance learning accessibility and engagement.
- Integrate feedback, lessons learned, and emerging best practices into program design.
- Promote a culture of knowledge-sharing, peer learning, and organizational learning agility.
- Proven facilitation and instructional design skills, preferably within a non-profit or social impact setting.
- Strong knowledge of adult learning principles, equity-centered learning design, and trauma-informed facilitation.
- Ability to create interactive, participant-led learning in both in-person and virtual settings.
- Confidence and cultural sensitivity when facilitating conversations around equity, anti-racism, and reconciliation.
- Strong project management skills for planning and delivering complex, multi-stakeholder initiatives.
- Ability to navigate organizational change with adaptability and initiative.
- Proficiency in eLearning tools (Articulate preferred) and Learning Management System administration.
- Comfort with designing KPIs and analyzing data to evaluate learning impact.
- Deep respect for diverse knowledge systems and a personal commitment to ongoing learning.
#indcamp
Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.
Diversity
RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.
As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived expertise, and 2SLGBTQ+ identified people.
Inclusion and creating a safer space
We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.
All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.
Inclusivity and support for people with differing abilities
In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.
If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.
Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.
Do you need additional support with your application? Connect with our partners for assistance:
- ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services
- PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/
- WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services
- MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/
RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.