Job Summary
If you love making great first impressions and have a passion for hospitality, we want to meet you. We’re looking for Hosts who communicate with ease, stay organized under pressure, and genuinely enjoy creating memorable guest experiences. Your role will help influence how guests feel the moment they walk in and how they remember us when they leave.
Responsibilities
- Warmly greet guests as they arrive and thank them as they leave
- Manage the host stand - maintain cleanliness, organization, and stocking
- Manage reservations, walk-ins, and waitlists using our POS and booking system
- Communicate clearly and efficiently with FOH and BOH teams to coordinate seating, open menu counts, and daily reservation updates
- Handle guest concerns or complaints professionally and escalate when necessary
- Assist with resetting tables and supporting servers during service
- Uphold Plush’s standards for hospitality and customer service at all times
Requirements
- Previous experience working in a restaurant or hotel, in a host or guest service role preferred
- Valid Smart Serve certification required
- Strong communication skills, demonstrated through professional and friendly interactions with guests and team members
- Passion for hospitality and delivering exceptional guest experiences
- Ability to stay organized and multitask effectively in a fast-paced environment
Apply now and be part of something new & exciting in Toronto’s trendy Queen West neighbourhood.
Job Types: Full-time, Part-time
Pay: From $17.50 per hour
Expected hours: 20 – 40 per week
Additional pay:
- Tips
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
Schedule:
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Licence/Certification:
- Smart Serve (required)
Work Location: In person
Application deadline: 2025-06-12
Expected start date: 2025-06-23