Job Title: Youth Support Worker
Reports To: Assistant Executive Director & Executive Director
Location: SHYFT Youth Services, 6 Trinity Place, Yarmouth
Full-Time Overnights (40 hrs/week)
Job Summary:
The Support Worker is responsible for providing direct support to at-risk and homeless youth within the community. This role involves working closely with youth on their individualized support plans, offering guidance and assistance in accessing services, and fostering a safe and inclusive environment. The Support Worker will collaborate with other staff members, community partners, and service providers to ensure that the needs of the youth are met in a holistic and compassionate manner.
Key Responsibilities:
Direct Support:
- Build trusting relationships with youth, providing emotional support and practical assistance as needed.
- Assist youth with their individualized support plans, focusing on the unique needs and goals of each youth.
- Assist youth in accessing services such as housing, education, employment, healthcare, and mental health support.
- Advocate on behalf of youth with service providers, government agencies, and other organizations.
Program Implementation:
- Provide one-on-one and group support, facilitating discussions and activities that promote personal growth, resilience, and empowerment.
Case Management:
- Maintain accurate and up-to-date records of interactions, support plans, and progress for each youth.
- Participate in team meetings, and other collaborative efforts to ensure comprehensive support for youth.
Community Engagement:
- Collaborate with community partners, including schools, social services, and other youth-serving organizations, to coordinate support and resources.
- Represent SHYFT in community meetings, events, and outreach activities to raise awareness of the services offered and advocate for the needs of at-risk youth.
Crisis Intervention:
- Provide crisis intervention and conflict resolution as needed, ensuring the safety and well-being of youth.
- Respond to emergency situations, following established protocols and procedures.
Confidentiality and Professionalism:
- Uphold the highest standards of confidentiality and professionalism in all interactions with youth, staff, and community partners.
- Adhere to SHYFT’s policies and procedures, including those related to privacy, confidentiality, and ethical conduct.
Qualifications:
Education:
- Diploma or degree in Social Work, Youth Work, Psychology, or a related field.
Experience:
- Experience working with at-risk or homeless youth in a support or advocacy role.
- Experience in crisis intervention and case management is an asset.
Skills and Abilities:
- Strong interpersonal and communication skills, with the ability to connect with and support youth from diverse backgrounds.
- Knowledge of community resources and services available to youth.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Cultural sensitivity and awareness.
Other Requirements:
- Ability to work overnights and weekends.
- Criminal Record Check and Vulnerable Sector Screening required.
- ASIST
- NVCI
- Food Handlers
- First Aid
Working Conditions:
- The Support Worker will work at the SHYFT location only. The role may involve exposure to challenging situations and requires emotional resilience and a commitment to supporting youth in difficult circumstances.
Application Process:
- Interested candidates should submit a resume and cover letter outlining their qualifications and experience to brittany@shyft.ca.
Job Types: Permanent, Full-time
Pay: $20.00 per hour
Benefits:
- On-site parking
Work Location: In person