Full-Time Education Centre Manager

The Kumon West Vancouver Centre is looking for a Full-time Centre Manager.

We are looking for candidates who demonstrate excellent professionalism, organizational skills and communication abilities. This is a leadership role position to manage the centre's overall operation, schedule shifts, and supervise the part-time staff. It is critical that the candidate has EXCELLENT English oral and written communication skills, which providing a welcoming, informative and respectful presence at site.

The position entails assisting the Kumon Instructor in areas including, but not limited to:

• Communicate with parents and students to establish positive customer relationships
• Reporting on students progress and create improvement strategies
• Manage Centre calls, emails, website and social media platforms
• Ability to conduct orientation and placement tests for any potential clients
• Supervise and instruct part-time staff
• Update student record books, files, and Centre inventory
• Report to the Instructor on weekly and monthly basis on centre operation
• Manage client records and payment files
• Ability to work independently and with others effectively
• Proficient in computer skills, especially in Microsoft programs, Google Workspace, CRM, scheduling program, etc.
• Demonstrate excellent time management, multi-tasking and prioritization skills
• Clerical/Administrative and/or customer service experience preferred*
• Other duties as assigned: supervising students' work, preparing homework materials, etc.

Required Education, Skills and Qualifications

• Must be comfortable working with children.
• Must demonstrate excellent proficiency in English
• University diploma/degree preferred, or an equivalent combination of education, training and work experience.
• Must produce Criminal Record Check clearance.
• At least 1 year of administrative experience

The role is part-time from Monday to Friday from 11:00am to 7:00pm.

Salary: $22-$25 an hour

Job Types: Part-time, Permanent

Pay: $22.00-$25.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• West Vancouver, BC V7T 1G1: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Expected start date: 2025-08-12