The Kumon West Vancouver Centre is looking for a Full-time Centre Manager.
We are looking for candidates who demonstrate excellent professionalism, organizational skills and communication abilities. This is a leadership role position to manage the centre's overall operation, schedule shifts, and supervise the part-time staff. It is critical that the candidate has EXCELLENT English oral and written communication skills, which providing a welcoming, informative and respectful presence at site.
The position entails assisting the Kumon Instructor in areas including, but not limited to:
- Communicate with parents and students to establish positive customer relationships
- Reporting on students progress and create improvement strategies
- Manage Centre calls, emails, website and social media platforms
- Ability to conduct orientation and placement tests for any potential clients
- Supervise and instruct part-time staff
- Update student record books, files, and Centre inventory
- Report to the Instructor on weekly and monthly basis on centre operation
- Manage client records and payment files
- Ability to work independently and with others effectively
- Proficient in computer skills, especially in Microsoft programs, Google Workspace, CRM, scheduling program, etc.
- Demonstrate excellent time management, multi-tasking and prioritization skills
- Clerical/Administrative and/or customer service experience preferred*
- Other duties as assigned: supervising students' work, preparing homework materials, etc.
Required Education, Skills and Qualifications
- Must be comfortable working with children.
- Must demonstrate excellent proficiency in English
- University diploma/degree preferred, or an equivalent combination of education, training and work experience.
- Must produce Criminal Record Check clearance.
- At least 1 year of administrative experience
The role is part-time from Monday to Friday from 11:00am to 7:00pm.
Salary: $22-$25 an hour
Job Types: Part-time, Permanent
Pay: $22.00-$25.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- West Vancouver, BC V7T 1G1: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (required)
Experience:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
- English (required)
Work Location: In person
Expected start date: 2025-08-12
