Job Overview
We are seeking a dynamic and experienced Store Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, driving sales, and ensuring exceptional customer service. This role requires strong leadership skills, a passion for retail, and the ability to communicate effectively with both staff and customers. Bilingual candidates are encouraged to apply as we value diverse communication skills within our team.
Duties
- Manage daily store operations to ensure a smooth workflow and high levels of customer satisfaction.
- Supervise and train staff, providing guidance on sales techniques and customer service best practices.
- Recruit, interview, and onboard new employees to build a strong team.
- Utilize POS systems for transaction processing and inventory management.
- Monitor sales performance and implement strategies to achieve sales targets.
- Maintain store appearance by ensuring merchandise is well-displayed and prices are accurate.
- Communicate effectively with team members to foster a positive work environment.
- Handle customer inquiries and resolve issues promptly to enhance the shopping experience.
Requirements
- Proven experience in retail management or a similar supervisory role.
- Outside-of-the-box thinking.
- Ability to optimize store experience.
- Strong understanding of retail sales principles and practices.
- Excellent communication skills, both verbal and written; bilingual abilities are a plus.
- Proficient in using POS systems and other retail technology.
- Ability to recruit, interview, and train staff effectively.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Demonstrated ability to negotiate effectively with vendors or suppliers.
- A commitment to providing outstanding customer service.
If you are passionate about retail management and ready to take on new challenges, we invite you to apply for this exciting opportunity!
Job Types: Full-time, Permanent
Pay: $19.00-$21.00 per hour
Expected hours: 37.5 per week
Additional pay:
- Bonus pay
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Profit sharing
- Store discount
- Vision care
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Retail sales: 3 years (required)
Work Location: In person