Job Overview
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires proficiency in handling multi-line phone systems, strong computer skills, and the ability to maintain a welcoming environment.
Responsibilities
- Greet and assist clients and visitors in a professional manner.
- Manage incoming calls through a multi-line phone system, ensuring effective communication.
- Schedule appointments and manage calendars for staff members.
- Perform data entry, filing, and clerical duties to support office operations.
- Maintain accurate records and assist with bookkeeping tasks as needed.
- Utilize QuickBooks and Microsoft Office for various administrative functions.
- Provide customer support by addressing inquiries and resolving issues efficiently.
- Proofread documents to ensure accuracy and professionalism.
- Assist with office management tasks, including inventory management and ordering supplies.
- Collaborate with team members to enhance office efficiency and workflow.
Qualifications
- Previous experience as a receptionist or in a similar administrative role is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent phone etiquette and customer service skills are essential.
- Bilingual candidates are highly encouraged to apply.
- Familiarity with QuickBooks is a plus but not mandatory.
- Experience in dental or medical reception is beneficial but not required.
- Strong typing skills and attention to detail are necessary for data entry tasks.
- Ability to work independently as well as part of a team, demonstrating effective time management skills. If you are passionate about providing outstanding service and possess the necessary qualifications, we invite you to apply for this exciting opportunity as a Front Desk Receptionist!
Job Type: Full-time
Pay: $17.20-$28.74 per hour
Expected hours: 37.5 per week
Benefits:
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- RRSP match
Language:
- Mandarin (preferred)
Work Location: In person
Expected start date: 2025-08-25