We are looking for professional, self-motivated and client driven permanent full-time Real Estate Receptionist to join our rapidly expanding office in Woodbridge and Brampton location. The ideal candidate will be a self-starter, who can problem solve and multi-task while under pressure.
SUMMARY
The receptionist is the first point of contact for agents and customers. They provide a warm welcome and seamless service, assist with all requests through the incoming phone calls and emails. They are approachable and friendly individuals who offer expertise with enthusiasm and a user-centric orientation.
DUTIES AND RESPONSIBILITIES
- Answer and direct incoming phone calls appropriately, provide point of need assistance to agents, ensuring customers’ needs are met in an efficient and positive manner.
- Accurately perform appointment booking, confirming, time changing, cancelling, etc.
- Draft documents based on agent’s request, including listing agreement, offers, etc.
- Broker load listing into software, modify information accordingly.
- Problem solve and deal appropriately with issues that arise in the performance of duties.
SKILLS/QUALIFICATIONS
- Exceptional customer service skills, demonstrated ability to perform detailed work.
- Knowledge of Microsoft Word, Excel and PowerPoint, Google Suite.
- Experience with real estate is an asset.
- Strong verbal and written communication skills
- Ability to deal effectively and tactfully with client complaints.
- Available to work flexible hours (evenings and weekends)
- Prior experience with front desk - needed
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
- Paid time off
Application question(s):
- Do you have experience working in Real Estate brokerage?
Experience:
- Front desk: 3 years (required)
Work Location: In person