front desk hotel clerk

Eagle Plains Hotel
Whitehorse, Yukon
Full time
1 day ago
  • Education:
  • Expérience:
  • Education

  • Secondary (high) school graduation certificate
  • Work setting

  • Rural area
  • Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Experience

  • 1 to less than 7 months
  • Health benefits

  • Health care plan
  • Other benefits

  • Free parking available
  • Parking available
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 40 hours per week
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