Are you passionate about food, leadership, and delivering unforgettable guest experiences? INNhotels is seeking a skilled and experienced Food & Beverage Manager to oversee all aspects of the food & beverage operations at Elements, located at Copper Point Resort; a four-star full-service resort in the heart of the Columbia Valley.
This role is ideal for a motivated hospitality professional who thrives in a resort setting and enjoys leading high-performing teams in a fast-paced environment.
Key Responsibilities
Operational Leadership
- Oversee day-to-day operations of the restaurant, banquets, and poolside cabana
- Ensure service excellence and operational efficiency across all food & beverage outlets
- Develop and implement strategic plans to continuously improve the guest experience
- Conduct regular walkthroughs of all F&B areas to ensure quality and compliance with brand standards
Financial Oversight
- Develop and manage department budgets
- Monitor food and labour costs to ensure targets are met
- Track revenues and sales performance; implement strategies to optimize profitability
- Analyze reports and market trends to inform pricing and distribution strategies
Team Leadership
- Recruit, train, and mentor a high-performing food & beverage team
- Lead departmental meetings, coach staff, and support career development
- Promote a positive, collaborative, and service-oriented culture
- Collaborate with Human Resources on employee engagement and retention initiatives
Guest Experience & Reputation Management
- Ensure every guest is welcomed and receives exceptional service
- Resolve guest concerns with professionalism and care
- Monitor and respond to online reviews and guest feedback
- Work with the Marketing team to enhance the property's food & beverage brand and visibility
- Stay informed of industry trends and innovations to elevate service and offerings
Qualifications
- Minimum 3 years of food & beverage management experience, preferably in a 4- or 5-star hotel or resort
- Strong knowledge of food, wine, and current culinary trends (Level 1 Sommelier certification is an asset)
- Exceptional leadership, communication, and problem-solving skills
- Proven ability to manage budgets, control costs, and drive revenue
- Proficiency with hotel systems and Microsoft Office
- Current certifications in Food Safe, Serve-It-Right, and First Aid, or willingness to obtain
- Deep commitment to guest satisfaction, staff development, and operational excellence
About INNhotels & Copper Point Resort
INNhotels is a family-owned company rooted in the values of family, service, respect, support, leadership, and reliability. Copper Point Resort is a destination property offering upscale accommodations, dining, meeting space, indoor and outdoor pools, a spa, and access to some of British Columbia’s best outdoor recreation.
Why Join Us?
- Supportive and growth-oriented team culture
- Leadership development and advancement opportunities
- Competitive salary and benefits
- Live and work in the beautiful Columbia Valley with year-round recreation at your doorstep
#hp
Job Types: Full-time, Permanent
Pay: $52,000.00-$55,000.00 per year
Additional pay:
- Commission pay
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- Vision care
Schedule:
- Day shift
- Evening shift
- Every Weekend
Application question(s):
- Please note that we do NOT offer LMIA or sponsorship for this role. Do you require LMIA or sponsorship to work in Canada?
Experience:
- Restaurant Management: 3 years (preferred)
Licence/Certification:
- Serving It Right (preferred)
Work Location: In person