Experienced Dispatcher for ON/ U.S. Flatbed Carrier
For more than 60 years we have been serving customers who need safe, committed flatbed specialists to haul their freight in Ontario, Quebec, Maritimes, and the USA. J-Line Transport Limited is a family-owned business with a strong reputation.
Do you thrive on multi-tasking? Love the trucking industry? We are looking for a Dispatcher to play an important role in Driver Support, Customer Relations, all the organizational tasks that a good dispatcher must accomplish.
Responsibilities
- Build and retain relationships with customers
- Coordinate, schedule and assign drivers and trucks based on customer requirements and to fully utilize and move equipment efficiently
- Ability to communicate over the phone
- Proficiency with Microsoft applications (Word, Excel), Google Suite (Gmail, Drive, Docs, Sheets), and Adobe Acrobat.
- Tracking and communicating delivery information to customers
- Input of daily data entry into TMW Truckmate dispatch program
- Assist with customs preparation (ACE & ACI) when needed
- Provide updates as they occur to the operations team and customers on significant issues
- Maintain solid understanding of market conditions
- Provide occasional support to customers and drivers after hours/weekends when needed
Skills/Abilities
- Strong communication skill and interpersonal skills with ability to maintain composure under stressful situations. Motivate and direct drivers in a positive and professional manner
- Proficient computer skills & Microsoft Office
- Strong attention to detail
- Knowledge of the Highway Traffic Act, load security and regulations.
- Knowledge in current “hours of services” laws
- Knowledge of Loadlink
- Strong organizational, planning and strategic execution skills
- Talent for securing new business
- An ability to solve problems
- Strong knowledge of different types of trucks and trailers
Qualifications:
- Highschool diploma or equivalent
- 3 years Prior flatbed and cross-border dispatching experience a MUST
- TMW Truckmate experience a plus
Benefits
- Casual dress
- Benefit package
- Paid time off
We offer competitive wages and a benefit package
Job Type: Full-time
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
Application question(s):
- Do you live within 50 km's of Beamsville?
- Do you have 3 years flatbed crossborder dispatching experience?
Work Location: In person