About Us:
Mighty Expedite is a leading non-asset-based 3PL freight brokerage firm proudly based in Burlington, Ontario. With over 25 years of industry experience, we specialize in delivering seamless freight solutions across North America. Our commitment to service, innovation, and reliability makes us the ideal partner for customers looking to move freight efficiently and transparently.
We're currently seeking an experienced and motivated Freight Broker/Dispatcher to join our dynamic team as soon as possible!
What You’ll Do:
As a key player on our team, your responsibilities will include:
- Handling inbound customer calls and inquiries
- Sourcing carriers and negotiating competitive rates
- Quoting and booking shipments via email and phone
- Entering and managing customer orders in our system
- Tracking and tracing shipments to ensure smooth delivery
- Communicating shipment status updates to customers
- Coordinating with customs brokers and verifying documentation
- Quickly resolving any issues between customers and carriers
- Ensuring freight moves efficiently, on time, and with care
- Providing after-hours phone coverage and in-office availability as needed to accommodate time-sensitive shipments.
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Why After-Hours?
Due to the nature of logistics and the critical timing of many shipments, some customer support and dispatch responsibilities may occur outside of regular business hours.
Qualifications:
- Minimum of 3 years of brokerage or logistics experience
- Strong customer service skills and a professional attitude
- Tech-savvy and comfortable adapting to new software
- Excellent verbal and written communication skills
- Proven ability to multi-task in a fast-paced environment
- Proficient in Microsoft Word and Excel
- Dispatching experience is a strong asset
What We Offer:
- A casual, friendly work environment
- Competitive benefits package after 3 months
- On-site parking
- Paid time off
- Company events & team-building activities
Schedule:
- Monday to Friday
- 9:30 AM – 4:30 PM
- 1-Hour lunch break
- 7-hour workday
- After-hours coverage required
Job Type: Full-time
Pay: $45,000.00-$55,000.00 per year
Ability to commute/relocate:
- Burlington, ON L7P 1A6: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Dispatching: 1 year (preferred)
Work Location: In person