Overview
The Detail Manager plays a crucial role in ensuring that our facilities and vehicles are maintained to the highest standards of cleanliness and presentation. This position is responsible for overseeing the detailing operations, managing a team of detailers, and ensuring exceptional customer service. The Detail Manager will implement best practices in cleaning and detailing while fostering a positive work environment.
Responsibilities
- Supervise and train a team of detailers to ensure high-quality cleaning and detailing services.
- Develop and maintain cleaning protocols to guarantee consistency and efficiency in operations.
- Conduct regular inspections of vehicles and facilities to ensure adherence to cleanliness standards.
- Address customer inquiries and concerns promptly, providing excellent customer service at all times.
- Manage inventory of cleaning supplies and equipment, ensuring all necessary materials are available for staff.
- Collaborate with management to improve processes and enhance customer satisfaction.
- Maintain a safe working environment by adhering to health and safety regulations.
Skills
- Strong knowledge of cleaning techniques and products, with an emphasis on attention to detail.
- Excellent customer service skills, with the ability to communicate effectively with clients and team members.
- Leadership abilities to motivate and guide a team towards achieving operational goals.
- Problem-solving skills to address challenges that may arise during daily operations.
- Ability to work in a fast-paced environment while maintaining high standards of quality.
- Organizational skills to manage multiple tasks efficiently. Join our team as a Detail Manager, where your expertise in cleaning and customer service will contribute significantly to our success!
Job Types: Full-time, Permanent
Pay: $18.00-$22.00 per hour
Expected hours: 40 per week
Experience:
- Detailing: 1 year (required)
Work Location: In person