Are you an experienced dental professional looking to grow into a leadership role while staying involved in patient care? We are seeking a Dental Office Manager / Receptionist to join our friendly and family based practice. This hybrid role is ideal for someone who enjoys both administrative oversight and front desk responsibilities. The successful candidate will play a key role in ensuring the smooth operation of the clinic while supporting a high standard of patient care and service.
About the Role:
You will be responsible for managing the day-to-day operations of the clinic while ensuring a smooth and welcoming experience for our patients. This role requires a strong leader who is organized, detail-oriented, and passionate about patient service.
Key Responsibilities:Reception Duties:
- Greet and check in/out patients with warmth and professionalism
- Schedule appointments, recalls, and manage cancellations
- Handle insurance verifications, claims, and payments
- Manage phone lines and respond to inquiries
- Ensure smooth patient flow and efficient use of the schedule
Managerial Duties:
- Oversee daily operations of the clinic and staff coordination
- Mentor and support team members to maintain performance and morale
- Monitor and improve workflow and protocols
- Manage supply inventory and vendor relationships
- Assist with staff scheduling, onboarding, and performance reviews
- Support tracking of clinic performance and reporting to the owner
Qualifications:
- Previous dental office experience is A MUST
- Experience with ABLEDENT is preferred
- Strong organizational and problem-solving skills
- Excellent communication, leadership, and team management skills
- A proactive mindset and ability to multitask in a dynamic environment
Why Join Us?
- Supportive and positive team culture
- Well-established patient base and modern clinical environment
- Opportunity to grow with leadership responsibilities
- Rewards program and incentives.
Job Types: Full-time, Permanent
Pay: $22.00-$33.00 per hour
Additional pay:
- Commission pay
Benefits:
- Dental care
- On-site parking
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person