Job Summary
We are seeking a friendly and organized Dental Receptionist/Assistant to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced environment. The Dental Receptionist will play a vital role in ensuring smooth operations at the front desk and maintaining a welcoming atmosphere for patients.
Responsibilities:
Front Desk & Patient Relations:
- Greet patients warmly and professionally in person and on the phone
- Schedule, confirm, and manage patient appointments
- Handle patient check-in and check-out procedures
- Maintain patient records and ensure information is up to date
Administrative Duties:
- Process insurance claims and verify patient insurance coverage
- Collect payments, issue receipts, and maintain accurate billing records
- Manage email, mail, and other communications
- Maintain cleanliness and organization of the front desk and waiting area
Support for Clinical Team:
- Coordinate patient flow to ensure efficiency for dental staff
- Assist with administrative tasks such as charting and filing
- Order and manage front office supplies
- Communicate clearly with dental team regarding patient needs or schedule changes
Requirements:
- Previous experience in a dental or medical office preferred
- Excellent communication and customer service skills
- Knowledge of ABELDent is a plus
- Ability to multitask and stay organized in a busy environment
- Professional appearance and positive attitude
Join our team as a Dental Receptionist/Assistant and contribute to providing outstanding dental care while ensuring an excellent experience for our patients!
Job Types: Full-time, Part-time
Expected hours: 20 – 25 per week
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-06-16