Customer support and Admin

• Diamant inc, is a cutting tool distribution company is looking for a full time person for order entry, customer support . Must have 2years experience in functions including AR/AP, , and inventory. Must be familiar with MS Office (Word, Excel, Outlook) as well as knowledge of Spire software accounting programs

Excellent communication and administrative skills are essential. The successful candidate must have good interpersonal skills with an excellent telephone manner and must be fluent in both written and verbal English.

Job Types: Full-time, Permanent

PRINCIPLE DUTIES:

· Responsible for order entry

· Attend to customer inquiries

· Work on price quotations

· Work with outside sales rep to provide all aspects of customer service and support

· Being proactive in responding to & following up on sales leads

· Handling inbound sales related calls & email requests

· Being comfortable in a (basic) computer and Internet environment

THE WORKING ENVIRONMENT WILL BE BASED UPON THE FOLLOWING CHARACTERISTICS:

· Fast paced

· High level of telephone and online sales activity

· Business Vision is used extensively

QUALIFICATIONS AND SKILLS REQUIRED:

· High energy

· Proven successful sales record

· Ability to adapt to constant changing situations, customer orders and deadlines

· Exceptional Communication skills – both written and verbal

· Basic accounting practices

· Time management and problem solving skills

· Strong organization skills and ability to multi-task

· Computer proficiency (Outlook Express, Internet Explorer, Ms Word/Excel & ability to learn new software quickly)

· Business Vision knowledge would be appreciated

· Knowledge of cutting tools or willingness to learn extensive product knowledge

WHAT WE HAVE TO OFFER:

· Extremely fast growing industry

· A strong, established, industry leading corporation

· Exciting career growth potential

· Enthusiastic work environment

· Attractive base salary

Job Description—Customer Support- Admin Asst

• Attend phone call, take enquiries
• Prepare quotations, after obtaining cost and stock status from suppliers,
• Place PO on suppliers, after inputting customer PO into BV,
• Receiving items, delivered or Pick up from local suppliers
• Prepare full docs for completing sale, some deliveries locally
• Follow up of Account receivables and payables
• Administrative and filling jobs

Skills needed

• Willing to learn and grow with the company
• Customer service sills
• Administrative sills
• Neat and clean outlook and projection
• Analytical and problem solving
• Technical ability
• Computer literate- MS office, Spire CRM ( easy to learn)
• Some understanding of accounting
• Time management skills

PLEASE SEND US YOU RESUME TO sales@diamantinc.ca

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Education:

• Secondary School (required)

Experience:

• customer service: 3 years (required)
• order desk: 3 years (preferred)
• office administration: 3 years (required)
• Microsoft Excel: 3 years (preferred)
• QuickBooks or any ERP: 3 years (required)

Work Location: In person

Expected start date: 2021-08-02