Customer Service Advisor – Part Time (Seasonal Contract)
Start Date: ASAP
Location: Alberta Boot Company, 121 10 Ave SE, Calgary, AB T2G 0V8
Interview Dates: ASAP
Mandatory Training Dates: Right away
About Alberta Boot Company:
At Alberta Boot, we are dedicated to honoring the timeless legacy of cowboy culture and the craftsmanship behind exceptional cowboy boots. Our mission is to push the boundaries of Western footwear, creating innovative and game-changing products that redefine the industry. Whether you're strolling through the city or working on the ranch, every pair we create reflects our commitment to authenticity, seamlessly blending tradition with modern design, functionality, and unmatched comfort.
It’s about grit, determination, an unwavering connection to the land, the open sky, and a deep appreciation for the outdoors.
The Opportunity:
We’re looking for a driven, style-conscious, and customer-obsessed individual to join our retail front line team on a part-time seasonal contract. This role is especially critical during Calgary Stampede season, when the energy is high and our store is buzzing with both locals and visitors seeking the perfect pair of boots. You’ll be the face of Alberta Boot — welcoming clients, offering expert product knowledge, and creating a memorable in-store experience that reflects the heart of our brand during one of the most exciting times of the year
Key Responsibilities:
- Deliver an exceptional, personalized customer experience rooted in authenticity and expert product knowledge
- Support daily operations including sales, merchandising, inventory, and cleanliness
- Maintain a strong understanding of our products, heritage, and craftsmanship to educate and engage customers
- Consistently demonstrate attention to detail and pride in presentation
- Work collaboratively with the team to exceed sales goals and uphold brand standards
Must Haves:
- A natural communicator with a warm, engaging, and confident presence
- Proven track record of delivering best-in-class customer experiences in a high-touch retail environment
- Passionate about the western lifestyle, fashion, or heritage brands — with a strong personal sense of style
- Highly self-motivated, reliable, and solutions-oriented
- Thrives in a dynamic, fast-paced setting and welcomes feedback to continuously improve
- Strong sense of accountability and professionalism; you bring your best every day
- Physically able to stand for long periods and lift up to 30 lbs as needed
- Full availability for the mandatory training dates (May 12–14) and full-time scheduling requirements
Why Join Us?
- Be a part of a proud Canadian heritage brand on a bold path forward
- Work in a beautiful, centrally located retail space with a close-knit and passionate team
- Gain valuable retail and lifestyle brand experience rooted in quality and culture
How to Apply:
Submit your resume and let us know why you’d be a great fit for Alberta Boot. Shortlisted applicants will be contacted for interviews taking place ASAP
Job Types: Part-time, Seasonal
Contract length: 3 months
Pay: $16.75-$19.00 per hour
Benefits:
- Store discount
Flexible language requirement:
- French not required
Application question(s):
- Do you have more than 1 year of retail experience?
Experience:
- Retail sales: 1 year (preferred)
Work Location: In person