Senior On-Site Service Specialist
Responsibilities:
- Sorting and distribution of mail and office supplies, including interoffice, couriers and overnight mail
- Delivery of mail and printing projects throughout the customers site
- Coordinating and preparing projects for printing, including electronic file conversion, document scanning and enhancement from start to delivery
- Download jobs from email or print queue, sizing, reproducing, sorting and finishing
- Establishing and maintaining quality controls to ensure work accuracy
- Responding to first level phone calls from end users of equipment to determine the problem, clear paper jams, run test copies and determine status of machines
- Provide scheduled trips to all machines to conduct cleaning of glass, toner replacement, stocking paper and general cleanness of work space
- Running reports
- Keeping logs of downtime, repairs and meter charges of all copiers/printers on site
Qualifications:
- High School Diploma or equivalent work experience
- Minimum 2 years of experience working in a mail room or copy centre
Skills:
- Excellent interpersonal skills with the ability to quickly develop business relationships
- Strong self-motivation to drive results
- Excellent communication skills both verbal and written
- Effective use of Microsoft Office
- Ability to lift 30+lbs. as necessary
Other:
Present a professional image at all times to customers and vendors- Avoir une forte motivation personnelle permettant d'obtenir des résultats
- Excellente habileté de communication orale et écrite
- Utilisation efficace de Microsoft Office
- Capacité de soulever des poids de 30 lb et plus, au besoin
Autre:
- Présenter une image professionnelle en tout temps aux clients et aux fournisseurs