Create awesome experiences for our customers.
Do you thrive in a fast-paced, customer and team-centric environment?
Are you a detailed-oriented person with good time-management and organizational skills who loves working on solving problems using creative solutions?
This is a full-time on-site role for a Client Success Representative located in Newmarket, ON. The CSR will be responsible for customer satisfaction, lead generation, account management, vendor relationships, and providing excellent customer service. You will work as part of a team to sell a range of wireless products and services from TELUS and Koodo including mobility, internet, security, streaming, TV, accessories and more.
Qualifications
- Inside Sales, Lead Generation, and Account Management skills
- Customer Satisfaction and Customer Service skills
- Experience in a sales-related role
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of telecommunications industry is a plus
- Bachelor’s degree in Business Administration or related field
What we offer YOU
- Competitive compensation, sales commission, monthly bonuses, contests and incentives
- Discounts on products and services
- A supportive culture which promotes recognition and feedback
- Opportunities and support for growth and development
- A chance to play an active role in giving back to your community
About SmartCell Communications
SmartCell Communications is the largest TELUS/Koodo Authorized Dealer in Ontario with locations in Ottawa, Barrie, Belleville, Brockville, Chatham, Kingston, Kitchener, Leamington, London, Newmarket, Sarnia, Tecumseh and Windsor. With over 20 years in business, our clients consider us a trusted source to help them adapt to ever-changing technology and communication.
Job Type: Full-time
Pay: From $35,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person