We at HGC, Providing the best service possible one shipment at a time with reliable transportation solutions. People always need to eat; we want to be a part of the global food chain and provide our services to the best of our capabilities. Our Dispatchers are a key component in ensuring customer satisfaction
Job description:
- Coordinate and plan with department peers to effectively and efficiently dispatch the company’s resources
- Communicate specific freight requirements and procedures to drivers
- Handle customer inquiries in a timely, professional manner
- Update customer web portals with up-to-date load information
- Monitor and update shipment statuses on the company’s internal applications
- Analyze resource utilization and generate reports as needed
- Cross-border trailer truck dispatcher
- Knowledge of refrigeration transport an asset.
Qualifications:
- Must have at least 2 years of city dispatch planning experience
- Must have knowledge of dispatch software, Web portals, PC Miler, Loadlink and mastery of Outlook, excel
- Be available after hours
- Team player, energetic, work well under pressure and strong organizational skills
- Fluent in English
Experience:
- Cross border dispatching 2 years is required
Job Types: Full-time, Permanent
Pay: $50,000.00-$65,000.00 per year
Experience:
- dispatching: 2 years (preferred)
Work Location: In person