Experienced Personal Support Worker (PSW) – Complex Care Client ( King, ON)
Position Type: Part-time, with potential to increase hours
Start Date: Immediately (1 session per week, with gradual increase)
About the Role
Modern Angels Healthcare is seeking an experienced and highly skilled Personal Support Worker (PSW) to support a client living with post-concussive symptoms (MVA 2020), Functional Neurological Disorder, and complex psychiatric/psychosocial needs.
The client has a busy therapy schedule, lives with a dependent teenage child (with developmental delay/Down Syndrome), and a spouse . The ideal PSW will demonstrate emotional intelligence, resilience, flexibility, and strong professional boundaries in order to provide safe, compassionate, and effective care within the home.
This role will begin gradually with one daytime session per week, with the possibility of expanding to evenings and weekends as comfort and trust are built.
Key Responsibilities
- Provide personal care and companionship in alignment with client needs and comfort.
- Assist with meal preparation, cooking, light housekeeping, and organizing tasks.
- Support client with daily routines while respecting personal boundaries and preferences.
- Adapt care approaches for brain injury-related challenges, OCD behaviors, and psychiatric conditions.
- Work collaboratively with family members while maintaining professionalism and strong boundaries.
- Wear and maintain required PPE at all times (gown, gloves, mask, hair net, booties).
- Demonstrate problem-solving and adaptability in dynamic and sometimes difficult home environments.
Requirements
- Valid Personal Support Worker (PSW) Certification (Ontario).
- Minimum 5+ years of experience working in complex home care or hospital settings.
- Proven experience supporting clients with:
- Brain injuries
- Psychiatric disorders
- High-stress or challenging family dynamics
- Fluent, clear English communication (spoken and written).
- Strong emotional intelligence, calm demeanor, and empathetic personality.
- Ability to remain confident, assertive, and professional under pressure.
- Dependable, flexible, and adaptable to changing schedules and client needs.
- Willingness to comply with strict PPE requirements in the home.
- Comfortable working in a multi-provider household with unique family dynamics.
Preferred Attributes
- Secure in professional boundaries while remaining compassionate.
- Demonstrated ability to de-escalate conflict and manage difficult interactions.
- Previous experience with families involving dependent children with special needs is an asset.
Cultural & Language Preferences
To best support the client and ensure strong rapport, the family has expressed a preference for PSWs who are:
- Tagalog-speaking
- Italian-speaking
- Caucasian background
While these are the client’s stated preferences, all qualified applicants who meet the requirements are welcome to apply.
Application Process
Candidates will undergo:
- Internal screening and interview with Modern Angels Healthcare.
- Virtual meet & greet with the client’s spouse to confirm comfort and fit.
If you are an experienced PSW with the skills, confidence, and compassion to support this unique client, we invite you to apply with your resume and cover letter.
Job Type: Part-time
Work Location: In person