Job Summary
We are seeking a dedicated and enthusiastic Customer Service Associate / Cashier to join our team. In this role, you will be the face of our company, providing exceptional customer service while handling transactions and assisting customers with their needs. Your ability to communicate effectively and manage time efficiently will contribute to a positive shopping experience for our customers.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding products and services.
- Process transactions accurately using the POS system, ensuring cash handling procedures are followed.
- Conduct product demonstrations and provide technical sales support for technology-related items.
- Engage in upselling techniques to enhance customer satisfaction and drive sales.
- Maintain an organized and visually appealing merchandising display to attract customers.
- Handle customer complaints professionally, ensuring a resolution that meets company standards.
- Manage time effectively to ensure prompt service during peak hours while maintaining quality interactions.
- Uphold phone etiquette when answering customer calls and addressing inquiries.
Requirements
- Strong communication skills in English; bilingual or multilingual candidates are highly preferred.
- Previous experience in retail sales or cashiering is a plus, with a focus on customer service excellence.
- Basic math skills for accurate cash handling and transaction processing.
- Familiarity with technology sales and the ability to conduct product demos effectively.
- Excellent organizational skills to manage tasks efficiently in a fast-paced environment.
- Ability to work collaboratively as part of a team while also being self-motivated. Join us in creating memorable shopping experiences for our customers while developing your skills in a dynamic retail environment!
Job Types: Full-time, Permanent
Pay: $17.85-$22.00 per hour
Work Location: In person