The Travel Industry Council of Ontario (TICO) is an organization mandated by the Ontario government to administer the Ontario Travel Industry Act, 2002 and Ontario Regulation 26/05, which governs all of the approximately 2,100 travel retailers and travel wholesalers registered in Ontario. In addition, TICO administers an industry-financed Travel Compensation Fund.
At TICO, we are an organization that embraces inclusion and fairness. We are committed to fostering a culture of inclusivity, equity, and accessibility for all. As a team, we celebrate diversity in all its forms, while encouraging individual growth and innovation, because we feel it makes for an inspiring workplace where people are empowered and engaged.
Our diverse team of employees enables us to grow and learn, and encourages us to be better and do better, at work and beyond.
Job purpose
The Business Risk Analyst will support the Chief Financial and Administrative Officer in overseeing TICO’s enterprise-wide business risks to achieve more informed decision-making and drive better performance.
This role will require a comprehensive understanding of TICO’s financial and regulatory activities, including administration of the Compensation Fund. With an emphasis on sound risk management principles and practices, the work of the Business Risk Analyst will support TICO in executing its mandate.
Key Competencies
- Demonstrated expertise and knowledge of risk-based principles and practices.
- Excellent analytical skills with a capacity to understand complex financial and risk models.
- Strong data management skills, including the ability to extract and manipulate large volumes of data into meaningful datasets for further analysis.
- Excellent communication skills, verbal and written.
- Strong aptitude for teamwork and a desire to work across departments, and externally, to achieve goals.
- Appreciation of change management, innovation, and technology in the delivery of programs.
Role Functions
- Obtain a solid understanding of the Travel Industry Act, 2002 and Ontario Regulation 26/05.
- Interpretation of historical data to find meaningful trends and anticipate future outcomes.
- Collaborate with staff and lead team members to understand the organization’s broader environment, its challenges, and seek solutions that increase; productivity and effectiveness within organization’s processes.
- Expert understanding of underlying risks associated with TICO activities (e.g., financial activities; registration, compliance, education, inspection, and investigation) and provide practical solutions to addressing the risks.
- Proactively identify potential areas which can benefit from a deep-dive risk assessment.
- Application of risk-based principles and practices in establishing innovative solutions while using various techniques to determine outcomes that will yield best results.
- Development of various business cases supported by research and meaningful insights including the use of data science.
- Consideration of implementation and practical issues, including timing, around the implementation of various initiatives.
- Develop and maintain program-based reporting to provide status update, issues, KPIs, and action plans for the respective business area.
- Contribute to creating Risk Culture and Training.
- Influence and promote strong risk management practices and principles across the organization.
Qualifications
- Undergraduate Degree in Business/Finance/Economics, combined with a strong competency in financial and other business analysis, both qualitative and quantitative;
- Experience (minimum 5-7 years) in complex financial analysis and/or risk settings, ideally with revenue analysis;
- Demonstrated skill in business case preparation and analysis;
- Demonstrated standard of professionalism;
- Possesses excellent communication skills, both written and verbal;
- Excellent organizational and interpersonal skills; comfortable presenting to senior management;
- Ability to use initiative and work independently and as part of the team;
- Advanced knowledge of Microsoft Excel skills, including the use of pivot tables and macros. Proficient in the use of Word, Outlook, and other Microsoft applications;
- Experience working in regulatory industry is an asset; and
- Knowledge of the Travel Industry Act, 2002, and the Ontario Regulation 26/05 is an asset.
Working conditions
- Sitting for extended periods of time (stand-up station available);
- TICO offers a hybrid working environment;
- Significant amount of computer modelling;
- Some travel, as necessary;
- Overtime as required.
Direct reports / Key RelationshipsWhile the role reports to the Chief Financial and Administrative Officer there will be significant interaction with other members of the Leadership Team and CEO. There may be opportunities to present to committees of the Board of Directors.
Please submit your resume with a cover letter including salary expectations in confidence by September 8, 2025, to:
Travel Industry Council of Ontario
Attention: Sanja Skrbic, Chief Financial & Administrative Officer
Email: tico@tico.ca
We thank all applicants, however only those candidates selected for an interview will be contacted
Job Type: Full-time
Work Location: In person
Application deadline: 2025-09-08