An excellent opportunity with a quickly growing, dynamic business…
The Cam Clark Auto Group is seeking a full-time Body Shop Estimator for our Cam Clark Ford location in Airdrie, AB.
With over 20 dealerships and car service locations stretching across Alberta, British Columbia, Washington, Montana, and California; the Cam Clark Auto Group is an industry leader in providing outstanding customer experience since 1987, while also striving to offer an amazing employee experience as well!
In the position of Body Shop Estimator reporting to the Body Shop Manager, the successful candidate will be responsible for estimating parts, labor requirements, and repair costs. Key duties include assessing vehicle damage, providing accurate repair estimates to customers, and ensuring a high standard of customer service throughout the repair process.
You will be accountable for:
- Accurately estimate parts and labor requirements for vehicle repairs, using standard automotive labor and parts-cost manuals to provide precise estimates to customers.
- Examine vehicle damage to determine the extent of structural, body, mechanical, electrical, or interior repairs needed.
- Collaborate with the Manager to review and confirm repair-cost estimates, ensuring accuracy and completeness.
- Prepare and maintain estimate documentation, securing customer signatures and ensuring all records are accurate and up-to-date.
- Plan and coordinate parts requirements for all body shop jobs to ensure timely and efficient repair processes.
- Engage directly with customers to discuss repair estimates, answer questions, and provide clarity regarding the repair process.
- Monitor and track all estimates provided to customers, maintaining an organized record for follow-ups and workflow management.
- Deliver exceptional customer service to every customer or potential customer, consistently upholding the dealership’s standards.
- Perform any other duties as assigned by the General Manager to support the body shop's operations.
To be successful in this role, you must have:
- A valid driver’s license.
- Demonstrated expertise in automotive body repairs.
- Ability to work independently in a fast-paced environment.
- Highly adaptable, with strong interpersonal skills to collaborate effectively in a diverse workplace.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- Professionalism, sensitivity, tact, and diplomacy in all interactions.
- Proficient in computer skills.
Working Conditions:
- Work in a collision center with exposure to vehicles, chemicals, and various weather conditions.
- Must follow all safety protocols and use personal protective equipment (PPE).
If you feel you are qualified for this role, please submit your resume. Only candidates who are most qualified for the position will be contacted.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Store discount
- Vision care
Application question(s):
- Could you please share your salary expectations for this role?
Experience:
- Bodyshop Estimator: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person