Billing Analyst

Onyx-Fire Protection Services is a rapidly expanding full-service fire protection service and is seeking a Billing Analyst

The Billing Analyst will manage the billing process for Onyx-Fire Protection Services, ensuring accurate and efficient invoicing, credit processing, and customer account management. The ideal candidate will have strong attention to detail, excellent analytical skills, and experience with ERP systems. You will be reporting to the Audit and Billing Manager

Responsibilities:

• Audit Work Orders:
• Review and audit completed work orders for accuracy in service descriptions, charges, and hours worked.
• Coordinate with the operations team to resolve discrepancies before invoicing.
• Invoice Management:
• Generate, review, and export invoices to the accounting ERP system, ensuring accuracy and compliance with company policies.
• Resolve any issues with rejected or failed invoice exports promptly.
• Account and Jobsite Setup:
• Create new customer accounts and job sites in the ERP system, ensuring accuracy and completeness.
• Maintain records of active job sites and customers for efficient billing processes.
• Credit and Risk Assessment:
• Perform credit checks on new customers to evaluate risk and recommend payment terms.
• Monitor customer credit limits and payment history in collaboration with the credit team and sales department.
• Payment Processing and Cash Application:
• Process customer payments, including credit card transactions, securely and timely.
• Ensure accurate cash applications to match payments to outstanding invoices.
• Credit and Rebill Management:
• Process credit and rebill transactions, ensuring documentation and approval according to policy.
• Resolve issues related to credits and rebills with the sales and customer service teams.
• Accounts Reconciliation and Reporting:
• Assist in monthly reconciliation of accounts receivable for financial accuracy.
• Generate and maintain billing and accounts receivable reports for management review.
• Customer Support and Inquiries:
• Respond promptly to billing inquiries, providing clear explanations and resolving issues.
• Assist customers with questions regarding payment terms, invoices, or account balances.
• Process Improvement:
• Identify and recommend improvements to billing processes for enhanced efficiency and accuracy.
• Participate in ERP and billing system updates or projects to enhance reporting capabilities or automate tasks.

Qualifications:

• Diploma or degree in Accounting, Finance, or a related field preferred.
• 1-3 years in billing, accounts receivable, or finance, preferably in a service-oriented or field services company.
• Proficiency in accounting and ERP software.
• Strong understanding of billing, accounts receivable, and general accounting principles.
• Excellent analytical skills with high attention to detail and accuracy.
• Ability to multitask and manage priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong problem-solving abilities and customer service orientation.
• Proficiency in Microsoft Excel and other MS Office applications.

What we have to offer:

• Open door culture
• Opportunity to grow
• Exposure to senior leadership team

Headquartered in Mississauga, Onyx-Fire serves local and national clients, providing preventative maintenance and project services to protect people and properties.

Join our high-performance culture, where you can advance your career, take on greater responsibilities, and contribute to our clients’ property operations and life safety requirements.

Onyx Fire Protection Services is an equal opportunity employer committed to fair and respectful treatment of all individuals. We value diversity as a strength and strive to create an inclusive workplace.

In accordance with provincial legislation and our Accommodation Policy, we welcome accommodation requests throughout the hiring process.

We encourage candidates from all backgrounds to apply. Only candidates who are chosen for interviews will be contacted.

Job Types: Full-time, Permanent

Pay: Up to $45,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Application question(s):

• Do you have 1-3 years in billing, accounts receivable, or finance, preferably in a service-oriented or field services company?
• Are you proficient in? Microsoft Excel and other MS Office applications.
• Can you work on-site Monday- Friday?

Education:

• Secondary School (preferred)

Work Location: In person