Join our amazing Elora Mill team and work in a beautiful environment, surrounded by the sights and sounds of nature. Create incredible guest experiences in our historic property with stunning views from every window.
Seeking an enthusiastic Bell Person with previous experience in a service setting. The Bell Person at the Elora Mill acts as a host for the property. The Bell Person assists guests with their luggage, provides directions, and acts as an ambassador for the hotel and the town of Elora. The ideal bell person has exceptional guest service skills and loves the idea of making a lasting impression. They play a crucial role in ensuring that our guests have an unforgettable stay.
*This role is full-time permanent - not a seasonal (summer) role*
What makes you the perfect candidate:
- You are extremely personable and love meeting new people.
- You are excited about playing an important role in the creation of memorable experiences for our guests.
- You enjoy being part of a team and thrive in a fast-paced environment.
- You have a valid driver’s license and clean driving history.
- You are looking for a job with the opportunity for endless growth.
Duties and Responsibilities
- Provide gracious, attentive, and friendly service.
- Act as gate person monitoring incoming guests, confirming hotel arrivals to front desk, and directing hotel guests where to park.
- Greet arriving guests, retrieve their luggage and transfer from car to room (check in) or room to car (check out).
- Provide valet car park assistance, responsibly and respectfully transferring vehicle to the assigned parking space
- Offer guests an escort to their rooms, explain the room facilities.
- Provide guests with hotel facility information as well as general information about the area.
- Be fully aware of what functions are going on in the hotel and associated VIP guests.
- Take pride in ensuring the cleanliness of the lobby area clean, orderly, and sanitized.
- Have an eye for detail, keeping outdoor grounds including parking lot, turning circle and gardens, clean and free from garbage
- Seasonally assist with lighting wood burning fires in guest rooms as well as outdoor gas fireplaces.
- Take responsibility for running errands offsite; being responsible for handling cash and receipts
- Other duties as required.
Advantages to being part of the Elora Mill Hotel & Spa Team:
- Competitive wages
- Discounts at all Pearle Hospitality properties (restaurants, golf, hotels and spas)
- Training and Development to support personal & professional growth
- Career opportunities across all Pearle Hospitality properties
- A fun place to work with an amazing team & company culture!
Pearle Hospitality and affiliated companies, including Elora Mill Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.
Job Types: Full-time, Part-time, Permanent
Pay: $17.50-$19.00 per hour
Additional pay:
- Tips
Benefits:
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Store discount
- Vision care
Schedule:
- Day shift
- Evening shift
- Holidays
- Morning shift
- Weekends as needed
Application question(s):
- Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location
(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driver's Licence (preferred)
Work Location: In person