Welcome to the Century Plaza Hotel, your home away from home in Downtown Vancouver since 1973. Our hotel offers top-notch amenities and roomy living spaces, all at an exceptional value. We pride ourselves in providing unbeatable service and a prime location, making us the perfect choice for travelers who want the best of both worlds.
We currently have an employment opportunity for a full time Bell Person to work a mix of day and evening shifts.
Do you love helping people? We’re looking for a reliable, enthusiastic bell & door person to become our newest team member and help our guests have a great stay with us. You’ll meet and greet guests when they arrive and leave, bring luggage to guest rooms, support the front desk staff, and assist guests as needed to ensure that when they leave, they’re already looking forward to their next stay.
Applicants should be hard-working, dependable, and display a commitment to guest satisfaction. If this sounds like you, apply today!
The position would report directly to our Front Office Manager.
JOB RESPONSIBILITIES:
- Assisting with guest needs and requests, i.e. luggage handling, parking and direction inquires;
- Reconciliation of Hotel Guests parking registration;
- Provide information on the city and surrounding area;
- Assist guests with bag storage, room amenity needs & deliveries;
- Ensuring the front driveway is monitored and kept clear of parked vehicles;
- Maintain a Tidy work environment at the Front Desk and Lobby area;
- Know and follow all workplace rules and guidelines for emergencies;
- Represent the hotel through excellence in Guest Service.
SPECIAL SKILLS REQUIRED:
- Must be physically fit and able to lift heavy loads;
- Self motivated;
- Outgoing personality and ability to work well with people;
- Good communication skills both written and verbal in the English language (a second language is an asset);
- Excellent knowledge of Vancouver, attractions and restaurants;
- Must be a team player and have good interpersonal relations between department and guests;
- Must be eligible to work in Canada.
We offer a full benefits package to all full time employees following 6 months of continuous full time employment.
Thank you for your interest!
Job Types: Full-time, Permanent
Pay: $22.00 per hour
Benefits:
- Discounted or free food
- Extended health care
- Flexible schedule
Application question(s):
- Do you live in the B.C. Lower Mainland area? Please note applicants who do not reside in the B.C. Lower Mainland area will not be considered.
- Are you available to work a variety of shifts, including day, evening, and possibly overnight shifts?
Experience:
- customer service: 2 years (required)
Language:
- English (required)
Work Location: In person