BDC Receptionist
Business Development Centre - Crown Auto Group
Salary: Hourly
Job Type: Full-Time (Mon-Fri 8am-4:30pm)
We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level while providing exceptional service to our clients.
We have a great opportunity for a Receptionist to join our team in a company with great growth opportunities in our Business Development Center in the Waverley Auto Mall. This is an entry level position that provides you with a launch into the exciting automotive industry.
We offer a competitive performance-based salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.
After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our group.
Additional Crown Auto Group Employee Benefits:
- Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
- Discounted fitness membership
- Associate Referral Bonus Program
- Career advancement- most of promotions are from within the company
- Access to Perkopolis. (Canadas leading corporate concierge discount service)
Requirements:
- 1 Year Customer service, call center or switchboard experience
- Strong written and verbal communication skills
- Highly organized with an ability to learn new skills quickly
- Attention to detail and highly driven to succeed
- Proficient in computer skills
- Adhering to all company policies and procedures
- Flexibility with work hours and ability to work the occasional Saturday
- Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
What you will do:
- Responsible for booking service appointments
- Responsible for making necessary changes on the status of appointments
- Book appointments for customers who contact The Crown Auto Group
- Handle the appointment booking process in service, prospecting new appointments and follow-up
- Answer any inquiries regarding sales and service
- Direct incoming calls to appropriate departments/personnel
- Any other duties assigned by the management
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. We are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to any requests for accommodations.