The barista/all rounder is responsible for serving all baked goods and coffee products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees, teas, breads, gourmet sandwiches and pastries. They fulfill any other duties the managers assigns and represents Les Moulins La Fayette Hintonburg in a professional manner. We're looking for self starters who have experience in the industry and looking to commit for a minimum two years full-time. Staff receive extended health benefits after passing the mandatory probationary period.
Product:
- Ensures that all customers are educated on our products and services.
- Maintains the highest quality, consistent product standards.
- Follows all standard operating procedures as per training
Service:
- Greets all customers with fast, friendly, personalized service and develops a rapport with customers by learning their names, favorite drinks and food items.
- Verbally receives and calls back customer orders in a friendly manner.
- Reports all customer complaints to manager on duty.
- Responds proactively to prevent customer service situations.
- Accurately inputs orders into TouchBistro POS
- Accurately rings sales orders into cash register or POS terminal and counts back change to customers in a courteous and friendly manner.
- Answers telephone in a courteous and friendly manner including, but not limited to, giving store greeting, directions to store location, and receiving and filling customer orders.
- Answers customer questions regarding coffee blends, variety of available teas and optimum temperatures to serve each of them
- Sells and serves baked goods, sandwiches, salads and miscellaneous food items to customers.
- Maintains efficient, friendly service.
Environment:
- Restocks shelves when necessary.
- Routinely cleans the bar area, floor, windows and grinders, and takes out trash and washroom as per daily cleaning schedule
- Assists in the stock taking of weekly shipments.
- Reports potential safety hazards to the manager on duty.
- Reports all employee accidents to the manager on duty.
- Informs the manager on duty of any operational inconsistencies.
Requirements, Qualifications & Physical Demands:
- Maintains positive morale and professional attitude.
- Must be able to work overtime, as needed.
- Excellent verbal and written skills.
- Well-organized and detail-oriented.
- Regularly required to stand, walk, talk and hear.
- Frequently required to use hand to finger motions, handle or feel objects, reach with hands and arms.
- Regularly required to lift and/or move items up to 15 pounds.
- Regularly required to handle food and hot beverages
- 2+ years of experience as a server or barista
Job Types: Full-time, Part-time
Pay: From $17.20 per hour
Additional pay:
- Tips
Benefits:
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Vision care
- Wellness program
Schedule:
- 8 hour shift
Work Location: In person
Expected start date: 2025-06-18