Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Overview
This position is responsible for ensuring smooth and efficient operations of the Conference Centre.
Responsibilities
- Establish rapport with clientele and ensuring professional and courteous service is provided to exceed customers’ expectations.
- Oversee all function room set ups and ensure all equipment and supplies are maintained and available.
- Oversee banquet employees, to include but not limited to Porters and Servers.
- The ability to control inventories and ordering of products IE: Linens, Liquor, Beer and small wares
- Bartending and serving when needed
- Commitment to Quality and Hospitality; as demonstrated during all interactions with customers and employees providing “simply the best”Excellent interpersonal and communication skills when dealing with customers and employees
- Experience in Banquets
- Supervisory experience and the ability to team build and motivate staff
- Excellent organizational and time management skills and the ability to work under pressure while multi-tasking.
- Knowledge of basic accounting principles, including cash balancing and associated paperwork
- Excel and Word experience an asset
- Detail-oriented, creative, resourceful and energetic
- Smart Serve Certified
- Graduate of a college Hospitality/Convention Management program or the equivalent in experience
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical.
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to hr@niagarafallshotels.com or by telephone at 905-374-4446 extension 4850.