Job Summary
The Operations Manager plays a pivotal role in overseeing the daily operations of our organization, ensuring efficiency and effectiveness in all processes. This position requires strong leadership skills and the ability to manage a diverse team while implementing operational strategies that align with the company’s objectives. The ideal candidate will have a proven track record of improving operational systems, processes, and policies.
Responsibilities
- Develop and implement operational strategies to enhance productivity and efficiency across departments.
- Oversee daily operations, ensuring compliance with company policies and industry regulations.
- Manage budgets, forecasts, and resource allocation to optimize operational performance.
- Lead, mentor, and develop team members to foster a culture of continuous improvement.
- Collaborate with cross-functional teams to streamline processes and improve service delivery.
- Analyze performance metrics and prepare reports for senior management on operational effectiveness.
- Identify areas for improvement and implement innovative solutions to enhance operational workflows.
- Ensure high levels of customer satisfaction through effective service delivery and quality control.
Skills
- Strong leadership abilities with experience in team management and development.
- Excellent problem-solving skills with a focus on strategic thinking.
- Proficient in data analysis and performance metrics evaluation.
- Exceptional communication skills, both verbal and written, for effective collaboration across all levels of the organization.
- Ability to adapt to changing environments while maintaining a focus on operational goals.
- Knowledge of industry best practices and regulatory compliance standards.
- Proficiency in project management tools and software is preferred. This Operations Manager position offers an exciting opportunity for individuals looking to make a significant impact within our organization by driving operational excellence.
Job Types: Full-time, Permanent
Pay: $21.00-$30.99 per hour
Ability to commute/relocate:
- Richmond Hill, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person