Division: TMBT Electrical, Calgary
Trotter & Morton Group of Companies are a diverse group of building trades experts offering unique and integrated construction solutions from earthworks and demolition services to commercial, institutional, and industrial construction to facility services and building maintenance. Since 1927, our skilled workforce has brought their high-quality workmanship, experience, and passion to a diverse project portfolio that includes some of Western Canada's most iconic structures.
Trotter & Morton Industrial Services is currently seeking a part-time After-Hours Desk Operator to join our team! The After-Hours Desk Operator will be responsible for managing incoming calls, dispatching appropriate response personnel, and performing administrative and security-related tasks during their shift.
Successful candidates will be provided with a company laptop and cell phone. This is a remote work position, and candidates will be required to use their own internet connection.
*Please note even though this is a remote role applicants must be located in the Calgary area*
Hours of Operation
The After-Hours Desk will operate Monday to Friday from 11pm – 7am, Saturday and Sunday 24hrs, all Statutory Holidays 24hrs.
- Monday – Friday shifts will be 8 hours per shift
- Saturday, Sunday and Statutory Holiday shifts will be scheduled for 12hrs, day shift 7am-7pm, and night shift 7pm – 7am
Roles and Responsibilities
- Answer incoming calls promptly and professionally
- Record detailed reports on the nature of each call
- Dispatch the appropriate trades or guard services using the provided call list
- Perform shift-related computer tasks, including opening and closing out shifts
- Manage security-related tasks, such as deleting access cards and conducting CCTV investigations
- Oversee and assist with remote guard tours conducted over the phone
- Other duties as required
Required Skills and Abilities:
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to document information accurately
- Basic computer proficiency and familiarity with administrative tasks
- Ability to remain calm and professional under pressure
Required Experience:
- Previous experience in a similar role or with security systems is an asset but not required
- Administrative experience would be an asset
- High School diploma or equivalent
We firmly believe our employees are our best assets and we are committed to providing ongoing training and support to allow them to reach their full potential. Trotter & Morton Group of Companies is an industry-leader in safety, and we strive for an incident-free workplace in all aspects of our operations. If you have a strong work ethic and commitment to excellence, apply today and build a rewarding career as a member of our high-performing team.
Our Commitment to Diversity
The Trotter & Morton Group of Companies is an equal opportunity employer. We are committed to hiring talented, qualified professionals without regard to race, age, gender, or any other protected ground and to providing an environment without discrimination.
Every effort is made to provide fair and equal employment and development opportunities and to ensure that our policies regarding hiring, compensation, promotions, and transfers are based solely on skills and capabilities, job requirements, job performance, and other job-related criteria.
We thank all applicants in advance, however, we will only contact candidates selected for an interview.