Job Overview:
We are seeking a detail-oriented Administrative Clerk to join our team. The Administrative Clerk will be responsible for providing administrative support to various departments within the organization. This is a part-time position with regular office hours pertaining primarily to morning shifts and including coverage for holidays or sickness of fellow admin staff when necessary.
Responsibilities:
- Greet and assist patients in person and over the phone with professionalism and warmth.
- Schedule appointments and manage the appointment calendar efficiently, ensuring optimal utilization of therapist time.
- Maintain accurate patient records, including demographic information, medical history, and treatment plans, while upholding patient confidentiality.
- Handle billing and insurance claims, verifying insurance coverage, and processing payments accurately.
- Coordinate with healthcare providers, insurance companies, and other stakeholders as needed.
- Assist therapists with clerical tasks, such as preparing treatment rooms, managing inventory, and maintaining cleanliness and organization in the clinic.
- Manage incoming and outgoing correspondence, including emails, faxes, and mail.
- Contribute to the development and implementation of administrative procedures to improve clinic operations and enhance patient experience.
Qualifications:
- Highschool diploma
- Previous experience in an administrative role, preferably in a healthcare or clinical setting.
- Excellent organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Exceptional communication and interpersonal skills, with a friendly and compassionate demeanor.
- Proficiency in computer applications, including electronic medical records (EMR) systems and Microsoft Office.
- Knowledge of medical terminology and understanding of healthcare billing processes is an asset.
- Ability to maintain confidentiality and adhere to privacy regulations.
- Flexibility to adapt to changing priorities and willingness to collaborate as part of a multidisciplinary team.
If you are a motivated individual with strong administrative skills, we would love to hear from you. Please submit your application for consideration.
Job Types: Part-time, Permanent
Pay: $18.00-$22.00 per hour
Benefits:
- Casual dress
- Company events
- On-site parking
Application question(s):
- What languages do you speak?
Education:
- Secondary School (preferred)
Experience:
- Front desk: 1 year (preferred)
- Administrative : 1 year (preferred)
Work Location: In person