Digital Ad Operations Specialist
Toronto
(Full-Time Permanent)
Trooh is a leading American media company, reaching millions of consumers on their daily journey out-of-home. We have transformed the landscape with the integration of data, insights and digital into large scale, sought-after locations. As leaders in audience targeting, we have built scale and impact through our Campus and Women’s environments. Trooh’s extensive addressable media, spread across thousands of high-dwell time locations, ensure high impact solutions to engage the right consumer at the right time.
www.trooh.com
We’re looking for a Digital Ad Operations Specialist who combines attention to detail, analytical thinking, and a drive to improve how things work with a passion for efficiency, automation, and AI-driven tools. In this role, you won’t just deploy and optimize digital campaigns, you’ll also help transform how they’re delivered by identifying inefficiencies and applying smart tools to solve them. You’ll reduce manual work, generate better insights, and help modernize how our team works.
Accountabilities and Responsibilities
· Traffic, monitor, and optimize digital ad campaigns using multiple systems and tools, ensuring they align with required targeting criteria and client expectations across national and local campaigns.
· Provide regular updates to Sales, Revenue Ops, and other internal stakeholders on campaign status, delivery issues, and performance insights. Generate and manage insertion orders (IOs), Proof of Performance (POP) reports, and other delivery documentation with a focus on accuracy and automation.
· Build and maintain automated dashboards and reporting to track campaign performance, delivery status, and performance analytics.
· Use AI-powered tools (e.g., ChatGPT, Excel Copilot, Python scripts) to automate routine tasks, streamline workflows, and accelerate reporting.
· Ensure the data validity and accuracy across internal systems
· Participate in special projects, assignments, and administrative duties as needed.
What you offer
- Post secondary education preferably related to business administration or related field
- 1-2 years of digital operations, ad trafficking, and/or account management experience, with a proven track record in campaign management and optimization Strong proficiency in Excel (including formulas, pivot tables) and hands-on experience in Power BI, SQL, Java Script, Tableau or other data visualization tools.
- Experience with automation or scripting tools such as Python, PowerApps, or Power Automate is a strong asset.
- Familiarity with AI tools like ChatGPT, Excel Copilot, or Power BI AI features to assist with reporting, data handling, and workflow automation. Knowledge in programmatic advertising, and audience segmentation and targeting
- Experience in a company wide ERP/CRM media software is required
- Highly detail-oriented, organized, and able to manage multiple priorities in a fast-paced, deadline-driven environment.
- Curious, analytical, and always looking for a better, faster way to do things.
- Professional, outgoing, enthusiastic and a real team player that is ready to champion the Trooh brand
What a career at Trooh can offer you?
- Competitive compensation packages
- Full benefits including a group RRSP and employer match
- Generous paid time off as well as a December holiday closure
- 4.5 Day Work Week
- Milestone Recognition Program
- Employee Referral bonuses
- Paid Internships
- Training opportunities: Online and leadership development training
- Vibrant team-work environment
We appreciate the interest of all candidates, however, only candidates selected for an interview will be contacted.
Trooh is an equal opportunity employer. If you require accommodation during the recruitment and selection process, please let us know. We will work with you to meet your needs.
Job Types: Full-time, Permanent
Pay: $50,000.00-$65,000.00 per year
Benefits:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home
Experience:
- SQL: 1 year (preferred)
- Python: 1 year (preferred)
- Power BI: 1 year (preferred)
Work Location: Hybrid remote in Toronto, ON