Job Title: Account & Project Manager
Location: Hybrid
Reports to: Head of Client Services
Department: Client Services
Overview:
We’re seeking a detail-oriented, proactive Account & Project Manager to support day-to-day client communications and keep projects running smoothly. This is an ideal role for someone early in their marketing or agency career who loves keeping things organized, enjoys working on project details, and is eager to learn the ins and outs of agency life in the health and wellness space.
Responsibilities:Project Coordination
- Manage project timelines, deliverables, and task assignments.
- Set up and maintain project documentation, including briefs, timelines, and status trackers.
- Help prepare for internal reviews and client presentations.
- Team enablement – coordinate project details with paid and design teams to ensure they have all the details to execute project.
- Review internal routes and shepherd projects through agency review to client deliverable/review.
- Collaborate with project and account management team members to ensure projects are delivered on time.
- Coordinate approvals and feedback loops between teams and clients.
- Support influencer management programs by coordinating outreach, tracking deliverables, collecting content, and compiling performance metrics.
Client Communication
- Support client communication by drafting recap emails, managing meeting agendas, and logging feedback.
- Join client meetings to take notes and help track action items.
Team Support
- Collaborate closely with account, creative, and paid media teams to ensure alignment across deliverables.
- Enter tasks and update timelines in our project management tool (e.g., Productive, Asana).
- Help maintain up-to-date documentation and file storage for each client/project.
Qualifications:
- 1–4 years of experience in a marketing agency, or fast-paced coordination role (internships count!)
- Excellent organizational and time management skills
- Clear communicator with strong attention to detail
- Comfortable working across multiple projects and teams
- Familiarity with project management tools is a plus
- A positive attitude and willingness to learn and grow
Who You Are:
- A doer who thrives on checking things off a list and helping others succeed
- Eager to learn from experienced team members and grow into a more client-facing role
- Someone who loves structure but can roll with change when projects evolve
- Collaborative, dependable, and excited to contribute to great work
About Us:
At Spark Growth, we're a growing team passionate about digital marketing, health and wellness. We believe that a thriving team is essential for our success, so we prioritize physical health, mental health, and employee well-being. Our vision is to promote products and solutions to drive positive health outcomes and enable more people to live their best lives. We work alongside clients who share our values to help them make their digital marketing programs more efficient and impactful.
Our company has been around for over a decade, with offices in Toronto and NYC, and has 4 core values that we look for in all our team members:
- Innovate to find a way - We think outside the box to find solutions and navigate challenges.
- Always be curious - We’re always learning and staying up to date on the latest technology, features and trends that can be taken advantage of.
- Optimize to drive KPIs - We constantly look out for the big and small ways to optimize campaign and program performance, focusing on the most impactful metrics.
- Live your best life - We strongly encourage every team member to set personal and professional goals to live their best, balanced, energized life.
Perks & Benefits:
We offer a fun, flexible working environment with health and wellness programs and a supportive culture to help our team members live their best lives, both personally and professionally.
- Fully remote work environment with flexible scheduling.
- Room for growth and professional development.
- Team retreats
- Company-sponsored Health & Wellness office equipment
- A company culture that prioritizes wellness, supporting personal wellness breaks and encouraging a balanced work-life approach.
Compensation: $50,000-60,000
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Work Location: Hybrid remote in Toronto, ON M5T 2E4