Job Summary (external):
12-month term position
The Word Processor Operator uses word processing software to produce a variety of documents including memos, letters, forms, charts, tables, medical examination notes/correspondence and interview transcriptions, from handwritten and dictated material.
Job Duties:
Transcribes dictation including letters, memos, phone conversations, investigation interview tapes, medical summaries, examination notes, psychological assessments, permanent partial impairment award ratings and pain management assessments.
Types a variety of documents including letters, memos, forms, charts, and tables, from handwritten material.
Attaches file copy to the appropriate section of the file.
Prioritizes workload to determine which documents/services require rush, priority or regular basis handling.
Proofreads all documents for accuracy, format, spelling and grammar prior to printing documents.
Logs all dictation recordings to track the date, author and draft status. Takes turns on a weekly rotating basis in regards to typing rush dictations.
Provides training to new Word Processor Operators, on a rotating basis.
Observes call-in examinations of injured workers, records pertinent claim information and provides coverage for the appointment desk on a rotational basis.
Performs other related duties as assigned.
Qualifications:
Completion of Grade 12 plus a one year secretarial or office automation certificate which must include typing, dictaphone, word processing and medical terminology courses
Minimum 6 months of previous related experience
Typing speed of 50 wpm (less than 5% error rate)
Dictaphone speed of 40 wpm (less than 5% error rate)
Knowledge of secretarial/word processing techniques, procedures and principles
Ability to use a personal computer and software (Word at the Intermediate level, Excel) in a Windows environment
Ability to proofread and identify grammatical errors (less than 15% error rate)
Ability to use medical terminology (less than 25% error rate)
Ability to organize proper paragraph and sentence structure
Ability to produce accurate text from dictaphone and handwritten copy
Ability to communicate effectively both verbally and in writing
Ability to work under pressure within tight deadlines
Ability to work independently and in a team environment
Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required
Competencies (internal only):
Essential:
PC Proficiency
Quality Orientation
Planning and Organizing
Very Important:
Coaching
Client Service Orientation
Important:
Communication
Impact
Additional Information (internal):
Work From Home Suitability Level: Low
You may be asked to demonstrate your ability through competency based interviewing and/or testing.
Screening decisions are based on information outlined in your resumé and cover letter. Your work performance must be satisfactory for your application to be considered. If applying for a term position or out of a term position, please note that article 10.09d of the Collective Agreement may apply.
The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Additional Information (external):
Salary Scale: $45,395 to $58,448
A satisfactory criminal record check and verification of education will be required for the successful candidate.
Ability to communicate proficiently in both official languages (English & French) is an asset.
The WCB is committed to building a skilled, diverse workforce with equitable representation of Indigenous persons, visible minorities, persons with disabilities, women, 2SLGBTQ+ persons and members of other equity-seeking groups. Applicants are encouraged to indicate in their covering letter or resumé if they are a member of these groups.
The WCB recognizes that individuals may face barriers that hinder their full and equal participation in the workplace, and is committed to providing reasonable accommodation to all employees and candidates who are or may be disabled by one or more barriers in the workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.
The Workers Compensation Board promotes safety and health in Manitoba workplaces and aims to help prevent and reduce the occurrence of workplace injuries and disease. Working with its partners, the WCB promotes safe and healthy workplaces, facilitates recovery and return to work, provides compassionate and supportive compensation services for workers and employers, and ensures responsible financial stewardship.
WCBdoes encompasses what it means to work at the WCB. The WCB is proud to have employee benefits and programs that support financial and personal security, foster health and well-being, encourage involvement and support growth as an individual and member of the WCB community. The four categories of WCBdoes include: Security, Wellness, Engagement and Growth.
Job Summary (internal):
12-month term position
The Word Processor Operator uses word processing software to produce a variety of documents including memos, letters, forms, charts, tables, medical examination notes/correspondence and interview transcriptions, from handwritten and dictated material.
