Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
We’re looking for an Underwriting Support Clerk to join our growing team!
What you'll do here:
- Manage the incoming requests from our brokers and distribute work to the underwriting team according to different levels of seniority and assigned roles.
- Allocate work and correspondence to the underwriting team daily.
- Identify, search, log and distribute applications.
- Assemble and prepare output for mailing with the same day turnaround time.
- May order various underwriting reports from the computer system.
- Assist the management team with any required tasks.
- Identify problems and relevant issues, seek to resolve problems and improve work processes and share back with the team/management.
- Answer straightforward inquiries from brokers promptly and courteously.
- Work closely to develop and maintain positive business partnerships with brokers and co-workers.
- Other duties as assigned.
What you bring to the table:
- No previous experience required
- Understanding of the underwriting principles and practices
- Highly organized to manage workflow efficiently without continuous supervision
- Can work independently
- Initiative and ability to work under pressure
- Keyboarding skills and knowledge of computers required
- Experience with Windows-based software programs and underwriting systems preferred
- Must be able to develop some proficiency in the use and knowledge of all computer systems related to their function
- Excellent communication skills
- Team player
- No Canadian work experience required however must be eligible to work in Canada.
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.
