Treatment Coordinator - Eagle Ridge Dentistry

Our Eagle Ridge Dental Practice is searching for a detail-oriented, experienced Treatment Coordinator/Dental Office Administrator to join our already exceptional team on a Full-Time basis.

*** Please note this position is Full Time, Monday to Friday 9-5 .

Here's What You Will Get:

• Competitive hourly wages plus performance based bonuses
• Comprehensive Benefits Package
• Paid Vacation Time
• Work with a supportive, passionate team
• Career progression opportunities
• Training and Support

Here's What You Get to Do:

• Present and explaining treatment plans and financial options to patients with clarity and empathy
• Coordinate appointments and follow-ups with attention to case acceptance
• Collaborate closely with Dentists, hygienist and administrative team members to ensure seamless care coordination
• Verify insurance benefits and submit preauthorization's
• Act as the first point of contact to our clients, through in-person, over the telephone, and via email, to provide support and conflict resolution, if needed
• Oversee scheduling patient appointments efficiently; optimize the time and schedules of the dental professional team by minimizing gaps between appointments
• Contribute to a warm and welcoming atmosphere for patients and their families that exceeds expectations and leaves a lasting impression
• Build patient relationship through ongoing dialogue

Here's What You Will Bring:

• Experience in basic dentistry to major procedure treatment planning and presentation
• Knowledge of implants and surgery process
• Dentrix /Dental Admin experience necessary
• Highly proficient in MS Office (MS Excel and MS Outlook, in particular)
• Experience in optimization of scheduling patient appointments
• Experience maintaining a professional level of patient privacy
• Highly proficient in patient management

We are an equal opportunity employer. We value diversity and are committed to fostering an inclusive workplace that welcomes applicants from all backgrounds.

#HP01