Petline is part of Definity, which includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
What can you expect in this role?
• Coordinate end-to-end successful delivery of Petline initiatives working closely with the Petline technology delivery team, business stakeholders and the wider TS Organization
• Ensure the progress of sprint deliverables through all stages from requirements, development, testing, final business approval to post production business signoff.
• Manage the project pipeline and sequencing with input from the business teams as well as various technology partners within the TS Organization
• Support all intake and prioritization processes including the updating of project scheduling tools
• Support requirement discovery and project scoping resulting in effective solutions meeting both business and technology needs
• Own and manage all aspects of Change and Release management related to the project deliverables
• Build strong working relationships with business stakeholders and build in-depth knowledge of the technology environment and how it supports the business
• Build strong working relationships within the TS organization to facilitate optimal delivery and ensure what is delivered meets stated benefits and stakeholder’s expectations
• Ensure as projects evolve that stakeholders are involved in all decisions impacting scope and delivery
• Manage project risks & issues; proactively drive risk mitigation and issue resolution
• Act as the point of contact and communicate project status to stakeholders and leadership frequently
What do you bring to the role?
• Degree in business, computer science or a related discipline is preferred
• 2+ years of Business Systems Analysis experience
• Experience with Agile principles and methodologies
• Experience with ITSM processes
• Experience in successfully delivering initiatives with shared resources
• Experience in establishing, actively managing, and monitoring IT projects
• Experience in delivering IT solutions in insurance or banking industries is an asset
• Exceptional organizational and time-management skills to multi-task and effectively manage to compete and changing priorities
• Proactively communicates information in a clear and positive manner. Layering excellent decision-making skills with a natural aptitude for observation
• Self-starter with the ability to multi-task effectively and independently in a fast paced environment
• Practical knowledge of project management techniques, tools, methodologies would be an asset.
We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.
Role ID - 352
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected] .
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
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