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Technical Product Owner (GenAI)

Alexa Translations
$87,868 - $111,260 a year
Toronto, Ontario
Full time
2 weeks ago

About Alexa Translations:
Alexa Translations provides translation services in the legal, financial, and securities sectors by leveraging proprietary A.I. technology and a team of highly specialized linguistic experts. Unmatched in speed and quality, our machine translation engine is best-in-class and specifically trained for the French-Canadian market. If that wasn’t enough, our technology is backed by two decades of award-winning client service.

About the Role:
We are seeking a Technical Product Owner to join our growing Product & Technology team. This individual will act as a critical link between our business goals and engineering execution. As a Technical Product Owner, you will define technical product requirements, prioritize the backlog, and work closely with cross-functional teams to deliver impactful features that enhance our Generative AI-based translation platform.

Responsibilities:

  • Own the technical product backlog: Define, refine, and prioritize technical requirements to ensure alignment with business objectives and user needs.
  • Collaborate with stakeholders: Act as the liaison between engineering, product management, linguistic operations, sales, and client success teams to gather requirements and validate technical feasibility.
  • Bridge product and engineering: Translate high-level product strategies into clear, actionable user stories and technical specifications for development teams.
  • Support the development lifecycle: Participate in Agile ceremonies (sprint planning, stand-ups, retrospectives, demos) and ensure smooth delivery of product iterations.
  • Ensure quality: Partner with QA, data science, and engineering teams to define acceptance criteria and conduct user acceptance testing (UAT).
  • Monitor performance: Leverage analytics and user feedback to continuously improve product features and system reliability.
  • AI integration: Work with AI engineers to guide the technical roadmap for our Generative AI models and translation engine improvements.
  • Architecture SME: The candidate will be required to have intimate knowledge of the full end-to-end platform and become the architecture Subject Matter Expert. This is required to expedite feasibility requests from product stakeholders.

Qualifications

  • 3+ years of experience as a Technical Product Owner, Solution Architect, or similar role in a SaaS or AI/ML environment.
  • Understanding of APIs, data architecture, and cloud platforms (e.g., AWS, Azure).
  • Strong understanding of Agile development methodologies.
  • Background in computer science, engineering, or equivalent technical experience.
  • Experience working with AI/ML products or Natural Language Processing (NLP) is a strong asset.
  • Proven ability to write clear, detailed technical requirements and user stories.
  • Excellent communication and collaboration skills across technical and non-technical teams.
  • Familiarity with tools like Jira, Confluence, Figma, or similar.
  • Experience as a SaaS software developer or equivalent technical experience.

Nice to Have

  • Experience in the translation or localization industry.
  • Working knowledge of Generative AI technologies (e.g., LLMs, prompt engineering, fine-tuning models).

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