Support Worker

Job Posting

Position: Tenant Support Worker – we require 1 Regular and 3 Relief Team Members, plus

additional casual/on-call staff.

Location: ʔumʔiiqsu (Oomiiqsu) Centre (Port Alberni).

Position Start Date: September 2, 2025 (Subject to change depending upon construction,

licensing and permitting).

Salary: Salary: $30 – $40 per hour (Dependent on experience and education and/or lived

experience + education). Please note – these positions are not tax exempt.

Authority Relationship: Reports Directly to the ʔumʔiiqsu (Oomiiqsu) Centre Manager.

Required Hours:

• Regular Position to Fill: Friday, Saturday & Sunday – 2:30 pm to 12:30 am

• Temporary Coverage (September – December 2025): Friday, Saturday & Sunday –

7:00 am to 5:00 pm

• Casual/On-Call Positions: May be scheduled in advance or called in last minute to

cover any of the following shifts:

Monday – Thursday:

• 6:00 am – 2:00 pm

• 12:00 pm – 8:00 pm

• 5:00 pm – 1:00 am

• 12:00 am – 8:00 am

Friday – Sunday:

• 7:00 am – 5:00 pm

• 2:30 pm – 12:30 am

• 12:00 am – 10:00 am

• Hours range from 30 – 32 hours per week

• Shift lengths vary from 8 – 10 hours

• Days required per week range from 3-4 days per week depending on hours

Please note all shifts you would be available for in your cover letter.

The ʔumʔiiqsu (Oomiiqsu) Centre is a newly built innovative and culturally centered home

providing wrap-around support for Huu-ay-aht, and other Nuu-chah-nulth mothers and their

children ages 12 and under. Services are provided 24 hours per day, 7-days per week. The

ʔumʔiiqsu Centre Team will assist families at risk of homelessness due to Social Determinants

of Health gaps, fleeing gender-based/intimate partner violence and/or involved with

MCFD/Usma or other Delegated Aboriginal Agencies (DAAs) through the provision of shelter,

in-house supports and access to a range of services.

Key Accountabilities:

• Ensuring a safe living environment for mothers and children.

• Provide a wide range of prevention-focused support services through culturally sensitive, and

trauma-informed practice.

• Provide direct support to mothers to help them reach their personal goals.

• Assist and Support mothers to address and resolve concerns identified by the Ministry of

Children and Family Development, Usma and/or other Delegated Aboriginal Agencies.

• Group Facilitation

• Intensive parenting support.

• Conflict resolution

• Crisis Management

Job Duties:

• Assist mothers and children with daily routines, meal preparation and communal

cleaning/organization.

• Help strengthen parent-child relationships and communication through 1-1

conversations/activities and group activities.

• Group Facilitation (i.e. group check-ins, life skills, Healthy Relationships, Parenting Circles,

Violence Prevention, and other group topics).

• Modelling positive parenting strategies and guiding, as needed.

• Planning, organizing and participating in group and recreation activities.

• Assist with arranging guest speakers.

• Assist mothers with completing government forms and other applications.

• Work collaboratively with community service providers, including Usma and other Delegated

Aboriginal Agency Social Workers and MCFD Social Workers.

• Provide transportation to mothers and children to appointments, programs and events.

• Follow ʔumʔiiqsu Centre Policies and Procedures.

• Always maintain confidentiality.

• Maintain accurate documentation.

• Complete training required by BC Housing Corporation Transitional Housing Program.

• All other duties as assigned.

Operational Requirements:

• Successful background checks, including employment verification and reference checks.

• Must have a Valid B.C. Driver’s License – Class 5.

• First Aid Training.

• Food Safe Level 1.

• Class 4 is an asset.

Education and Experience Requirements:

• Human Services Diploma, BA Child and Youth Care, BA Social Work.

• Combination of lived experience, experience and education.

• Cultural Sensitivity Training.

• Trauma Informed Practice Training.

• Conflict and Dispute Resolution Training.

• Crisis Management Training.

• Knowledge of and experience supporting women and children impacted by Gender-based and

Intimate Partner Violence.

• Supporting women and children in transitional housing programs is an asset.

• Willing to do a Vulnerable Persons Criminal Records Check.

• Experience working with First Nations people, knowledge of issues unique to First Nations

people and demonstrated cultural sensitivity.

• Demonstrated ability to work independently and as part of a team.

• Experience using Microsoft Programs including Word, Excel and Teams.

• Ability to work in a performance-focused, fast-paced environment in alignment with the HFN’s

values, culture and business goals.

We thank all applicants for their interest in this position; however, only those candidates

selected for an interview will be contacted. Please email your covering letter & resume to

[email protected], with the following information:

• Whether you are applying for a Regular, Relief, or Casual position

• All shifts you would be available for

Please quote Tenant Support Worker Job Posting. Posting will remain open until all positions

are filled; nevertheless, we encourage you to apply as soon as possible.

Office: Anacla Government Office, 170 Nookemus Road, Anacla, B.C., V0R 1B0

Phone: 1.888.644.4555/ 250.728.3414 Fax: 250.728.1222

Mail: Port Alberni Government Office, 4644 Adelaide Street, Port Alberni, B.C., V9Y 6N4 Phone: 250.723.0100 Fax: 250.723.4646

Vision - The Huu-ay-aht envision a strong, self-governing, and self-reliant Nation. Iisaak will

guide us as we work together to foster a safe, healthy, and sustainable community; where our

culture, language, spirituality, and economy flourish for all.

Mission - As a leader among First Nations, the Huu-ay-aht First Nations will create certainty for

its community, generate wealth for financial independence, provide economic opportunities,

deliver social, cultural and recreational programs for all Huu-ay-aht.

Huu-ay-aht First Nations Values

PROFESSIONALISM

 Ethics – be prepared, on time and ready

to work

 Ethics – be responsible for the success

of your work and others

 Lead by example

 Respect - for confidentiality, yourself,

and co-workers

 Work / Life Balance

 Work Smarter - Share your expertise

and your successes

 Take pride in your work

RESPECT

 Golden Rule – Treat others how you

want to be treated

 Listen actively and attentively to what

people are saying and clarify

 Accept people for who they are and do

not judge

 Basic Etiquette – remember the

common courtesies, kindness &

compassion

 Iisaak

 Observe protocol and ceremony

HEALTH

 A healthy body, mind and soul through

proper diet, sleep, and exercise

 Avoid burning out with a proper work /

life balance

 Be positive - always remember to smile

and laugh

 Care about each other, ask questions

and follow up

 Be appreciative of one another and the

work we do

EFFECTIVE COMMUNICATION

 Think twice, speak once

 Make sure your body language is

sending the correct message

 Provide responses in a timely manner;

acknowledge request and provide

timeline

 Listen attentively and clarify

Trust

 Walk the talk - be honest, no gossiping

 Believe the good in everyone not the

bad

 Voice your concerns, do not harbor

them – clear the air

 Spend more time focusing on what you

are supposed to be doing, and less time

on what others are or are not doing

 Be happy and enjoy your work life

SUPPORT

 Be available to help and ask for help

when needed

 Advocate and help one another

 Provide constructive criticism, not just

criticism

 Do not gossip; stop gossip when it

occurs

 Clarify and seek feedback from each

other

Job Types: Full-time, Part-time, Permanent, Fixed term contract, Casual

Pay: $30.00-$40.00 per hour

Expected hours: 30 – 32 per week

Benefits:

• Dental care
• Extended health care
• Paid time off

Work Location: In person