Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote — giving you the freedom to work from any corner of Canada.
Your Role in Our Journey
The Telehealth Team is thrilled to be looking for a Staff Software Developer to help shape the future of Jane’s Online Appointments platform. As a Full Stack Staff Developer, you will design and implement high-performing, scalable solutions that empower health practitioners to deliver exceptional care to their clients. Your work will directly impact thousands of users weekly, enabling innovative Telehealth experiences and supporting Jane’s mission to provide best-in-class tools for healthcare providers.
We are looking for a developer with deep expertise in event-driven, service-oriented architecture to help evolve our platform and drive technical excellence. You’ll play a key role in data modeling and working with a variety of data stores (Postgres, MySQL, Redis, MongoDB, DynamoDB), ensuring reliability and performance at scale. Your experience with observability and tooling (Datadog, New Relic, Grafana/Prometheus, ELK stack) will be invaluable in maintaining system health and diagnosing complex issues efficiently.
Beyond the technical skills, we are looking for a leader who is passionate about mentoring and coaching engineers, fostering a culture of learning, and helping to develop the next generation of technical talent at Jane. If you’re excited about building impactful Telehealth solutions, working with modern technologies, and shaping the future of healthcare, we’d love to hear from you!
Learn More About Us
We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.
There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it’s our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.
No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you’re keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.
You can also learn more about Jane as a company and a product by checking out our Glassdoor reviews and our Capterra Reviews.
Our vision as we move towards 2025 is all about creating More Happier Helpers. That means not just growing in numbers, but growing a community of thriving healthcare professionals who provide top-notch care with Jane at the heart of their operations. If you're someone who's feeling stifled by bureaucracy, itching to shake things up, or just someone who wants to make a genuine impact in the world, consider if the Jane team is the place for you.
We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity — all in the name of helping those who help others — reach out to us to learn more.
In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we’d love to hear from you!
The Impact You Could Have:
- A passion for driving innovation in Telehealth, helping health practitioners deliver exceptional care through scalable and reliable online appointment solutions
- A strong desire to deliver impactful features: the willingness to experiment, adapt, and iterate quickly to enhance the user experience
- Advocate for customer success by solving real-world healthcare challenges while prioritizing the safety, privacy, and security of sensitive Telehealth data
- A mindset for operational excellence, ensuring the team monitors and maintains production infrastructure with a focus on observability, traceability, and reliability for video communication, backend services, and frontend performance
- Expertise in breaking down complex projects into actionable tasks, planning workstreams, identifying dependencies, and mitigating risks to deliver projects effectively
- Commitment to sharing knowledge by mentoring developers, fostering a culture of learning and collaboration.
- Ownership and drive to continuously improve the quality and productivity of deliverables, including code reviews, performance optimizations, and security enhancements
- Proficiency in delivering thin, tested, and valuable end-to-end features for customers through an agile and iterative development process
The Experience We Feel We Need:
- Our Telehealth team at Jane primarily works with Ruby on Rails and React, but we welcome applicants with experience in Kotlin, Java, C#, & Python. We strongly believe that great developers can learn any tech stack, so you’ll have the resources and support needed to ramp up on ours if you haven't worked with it previously. Please don't hesitate to apply!
- A University Degree in Computer Science or a STEM degree combined with approximately 10+ years of hands-on experience as a Software Engineer. Candidates with a Master's or PhD may require less hands-on experience.
- If you don't have a formal degree or education in Computer Science or a STEM field, we value additional relevant experience (typically 3+ years) and the ability to demonstrate equivalent technical expertise and meaningful contributions.
- Depth and diversity of experience, already operating at the Staff level, demonstrated by working in different capacities across multiple products and companies, bringing a well-rounded perspective on various development methodologies, problem-solving techniques, and team collaboration.
- Extensive experience and ownership in design and architecture, making impactful architectural decisions across more than one team and ensuring alignment with organizational goals.
- Proven experience in leading technical efforts with more than one team, driving decisions that ensure high technical standards while aligning with broader organizational objectives.
- A desire to remain actively involved in coding while leading teams through technical challenges, balancing hands-on work with high-level strategy.
- Experience in creating and upholding best practices and standards for teams and/or across an organization ensuring adoption and alignment.
- Actively involved in creating technical roadmaps that align engineering efforts with strategic business goals, and partnering with leadership to influence business direction.
- An effective mentor, coach, and guide for Developers during pull request (PR) reviews, fostering technical growth and upholding coding excellence.
- Ability to communicate complex technical solutions to both technical and non-technical stakeholders, collaborating effectively with stakeholders, including Product Managers, Designers, and others to ensure cohesive and efficient product development.
At Jane, we’re committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $154,400 to $241,300. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.
Most new hires join at the accomplished stage, which for this role represents an annual salary of $183,400. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.
We believe in paying for growth. You’ll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.
Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You’re also encouraged to ask questions about compensation at any point during the interview process.
We also offer a comprehensive benefits package, You can learn more about it here!
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.
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