Overview
We are seeking a dedicated and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will have a strong background in retail management and a passion for providing exceptional customer service. As the Spa Manager, you will be responsible for ensuring that our clients receive top-notch services while managing staff, budgets, and overall spa performance.
Responsibilities
- Oversee daily operations of the spa, ensuring a high standard of service and cleanliness.
- Manage and train spa staff, fostering a positive team environment and encouraging professional growth.
- Develop and implement effective marketing strategies to promote spa services and products.
- Maintain inventory levels and manage purchasing to ensure adequate supplies are available.
- Handle budgeting and financial reporting to track the spa's performance.
- Ensure compliance with health and safety regulations within the spa environment.
- Communicate effectively with clients to understand their needs and provide tailored recommendations.
- Address customer inquiries, concerns, or complaints in a professional manner.
- Collaborate with other departments to enhance the overall guest experience.
Skills
- Proven experience in retail management, preferably within the wellness or beauty industry.
- Strong communication skills, with the ability to interact effectively with clients and team members.
- Proficiency in budgeting and financial management to maintain operational efficiency.
- Excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Experience in store management practices, including inventory control and staff scheduling.
- Ability to sell products and services through effective customer engagement techniques.
- Basic math skills for handling transactions and financial reporting.
- Cashiering experience is preferred for managing payments accurately.
- Multilingual abilities are a plus, enhancing communication with diverse clientele.
Join our team as a Spa Manager where your leadership will contribute to creating an inviting atmosphere that promotes relaxation and rejuvenation for all our guests.
Job Type: Full-time
Pay: $19.00-$24.00 per hour
Expected hours: 35 per week
Additional pay:
- Commission pay
- Tips
Schedule:
- Monday to Friday
Work Location: In person
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