Software Asset Manager

Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

Global Relay is looking for a Software Asset Manager to manage and optimize the purchase, deployment, maintenance, utilization, and disposal of software applications within our organization. 

This role is vital to helping Global Relay maximize the value of its software investments while minimizing risks and costs. The successful candidate will use their experience to help build the software asset management (SAM) practice for Global Relay by developing the framework, processes, procedures and tracking methodologies required for the management and control of our software environment.

The Software Asset Manager is crucial for maximizing efficiency, controlling costs, and mitigating risks associated with software acquisition and usage.

Your responsibilities:

• Track and manage software licenses to ensure compliance and avoid overspending
• Use your analytical skills, including the ability to run reports and provide data to various stakeholders
• Provide data and insights to support strategic decisions about software investments and usage
• Monitor and ensure software is used efficiently and identify areas for optimization and cost savings
• Establish ongoing policies and procedures surrounding the acquisition, documentation, deployment, usage and retirement of software
• Manage software Cradle-to-Grave, ensuring removal of software applications that are no longer needed or used 
• Identify and mitigate potential risks associated with software, such as security vulnerabilities and compliance issues 
• Working with various stakeholders, including Legal, Finance, and Procurement, to ensure effective software asset management
• Work with Legal and CSOC to ensure that software usage complies with licensing agreements and legal requirements
• Assist, support, participate, and execute any software audits
• Enforce compliance with Global Relay Security Policies and Global Relay Server and end-use devise standards and protocols
• Communicate and educate members of other functions on SAM policies, procedures, processes, and practices
• Reduce the risk of security breaches, data loss, and other potential issues associated with software 
• Streamline licensed software deployment and management processes to improve overall efficiency

About you:

• 5+ years of direct Software Asset Management (SAM) experience, preferably in enterprise environments
• Advanced experience with enterprise SAM platforms (ServiceNow, Snow, Flexera, or similar)
• Excellent presentation and stakeholder management skills
• Demonstrated ability to work both collaboratively and independently to build processes and frameworks
• Advanced analytical and strategic thinking capabilities with exceptional attention to detail
• Excellent communication skills, both oral and written
• Professional SAM certification preferred (IAITAM, Snow certifications, or equivalent)
• Expert knowledge of MS licensing models and cloud licensing optimization

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia’s pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background. 

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program. 

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

What you can expect:

At Global Relay, there’s no ceiling to what you can achieve. It’s the land of opportunity for the energetic, the intelligent, the driven. You’ll receive the mentoring, coaching, and support you need to reach your career goals. You’ll be part of a culture that breeds creativity and rewards perseverance and hard work. And you’ll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it’s flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.