Registered Social Worker – Full Time
St. Thomas
Salary: $52,200-$61,800
Closing Date for Applications: September 8th, 2025
Position Description: Reporting to the Program Supervisor, as the Registered Social Worker, you will be working within the context of a collaborative interdisciplinary team reflecting the principles of person-centered and evidence-based care by assisting with coordinating and delivering mental health and addiction services to tenants. You will be supporting these individuals who have experienced long term housing instability and/or long stays in hospitals or in other institutional settings. This position will require a high level of resilience and a willingness to work near challenging situations.
What matters to you? Being passionate about innovation in the field of social work to help further develop practice paradigms within a forward-thinking and rapidly growing organization. Joining a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.
About Indwell: Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All. We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1200 tenants to meet their needs of health, wellness, and belonging. To learn more, go to: indwell.ca/our-model
Hours of Work: Full time 40 hours per week, Monday to Friday, 8 hours a day. Schedule based on the support needs of individuals in the program, including evenings, weekends and public holidays. As the program operates 7 days a week, being on-call for 1 week every 4-6 weeks is required to support the tenants and each other on the team. The on-call rotation consists of carrying a work cell phone 24/7 for that one week, responding to urgent matters.
WHAT YOU WILL BE DOING:
Directly Supporting Tenants
- Skilled in building therapeutic relationships with tenants
- Trauma-informed approach promoting hope and trust while maintaining appropriate professional relationships
- Program screening, intake, substance use assessments, completion, and referrals
- Work individually with tenants to identify and achieve substance related goals as it relates to their individual support needs and recovery
- Work collaboratively with internal and external partners
- Support tenants in issues related to maintaining their health and housing
- Assess complex situations and make appropriate decisions independently and as part of a team
- Confident in utilizing crisis management and intervention skills
- Develop and facilitate relevant group programming to meet the needs of the community
- Knowledge of community resources and provincial addiction treatment service
- Collaborating with staff across disciplines to assess and respond to program needs related to substance use and addiction, including facilitating bi-weekly “Prime Time” case management meetings and overseeing quarterly TIMES assessments and Coordinated Care Plan updates.
- Providing holistic, wraparound supports such as medication administration, apartment and environmental checks (including pest management protocols), community events, and life skills development.
- Partnering with tenants to develop and implement individualized care plans that support health self-management, connection to community and healthcare services, and navigation of social systems.
- Sharing up-to-date research, community resources, and best practices in addiction support, including facilitating tenant workshops and staff capacity-building.
- Supporting and orienting staff, students, and volunteers—including collaboration with the Volunteer Coordinator—and maintaining volunteer records as required.
- Promoting the values, vision, and mission of Indwell through positive communication, collaborative decision-making, and active participation in team and agency meetings.
- Ensuring safe and well-maintained environments by liaising with Facilities and reporting maintenance concerns promptly.
- Adhering to all applicable policies, procedures, and regulatory requirements.
- Participate in Intake process and assessments
- Lead the development of coordinated care planning with internal and external supports
- Complete required documentation in a thorough and timely manner with a focus on maintaining and protecting tenant health records
- Perform administrative tasks as assigned, such as rent collections and financial records
- Bachelor of Social Work (BSW) degree or equivalent
- Registered with a regulated college of professionals or willing to get registered for that discipline
- Experience working with individuals with serious mental illness, addictions, or other special needs
- Knowledge of concurrent disorders and of various addiction treatments/theories is required
- A warm, sensitive, and caring approach, the ability to work within a team, be flexible, organized, responsible, and take initiative. Having strong problem-solving skills, being able to maintain good interpersonal relationships and a genuine interest in supporting people living with mental illness and addictions.
- A harm reduction and trauma-informed lens, seeking to uphold the health and wellness of individuals as well as the community
- Experience and ongoing learning around supporting diverse individuals and communities (i.e. cultural safety, anti-racist and anti-oppressive practice, etc.)
- Strong leadership skills, critical thinking abilities and has a passion for mentoring others
- A valid “G” class driver’s license with own vehicle
- Vacation: 15 days paid with 8 HEAL days (sick and personal appointments) per year
- Extensive Benefits paid: Health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long-term disability
- Employee Assistance Program (EAP)- primary care and professional consulting services
- Group RRSP: Indwells contributes 5% of salary
- New Staff Orientation Days
- Professional and Personal Development- annual Leadership Conference (themed with speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), Applied Suicide Intervention (ASIST), First Aid & CPR, Medication Administration, Naloxone, Therapeutic Relationships and Trauma Informed Care.
- Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings
Inspired to JOIN OUR TEAM? We invite you…
To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.
Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.
Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.
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